Expect the biggest technological advancements the industry has seen in years.
Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the sector and force innovation on a massive scale.
5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!
The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.
Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.
The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city.
The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.
Diversified Ecosystems will play a large part too as much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.
The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.
Industry News
- FCC pushes forward with 37 GHz sharing rulesby Kelly Hill on April 30, 2025 at 4:27 pm
FCC seeks to clarify rules and spur deployment in the Lower 37 GHz band The Federal Communications Commission is moving ahead with new rules on federal/non-federal sharing in the 37 GHz band, hoping to spur deployments such as wireless backhaul, broadband and IoT services, plus additional capacity for mobile networks. The agency has been working
- Editorial Report: Navigating the 5G cloud-native transitionby Hannah Nilsson on April 30, 2025 at 3:15 pm
For many CSPs, the 5G focus has turned to the transition to a new cloud-native core, a new service-based architecture and more dynamic service management and orchestration. CSPs are also looking to monetize their 5G investments and improve customer experience by tapping into key 5G cloud capabilities. While doing so will increase the scalability, flexibility
- Why are the Nordic countries ideal for AI infra?by Juan Pedro Tomás on April 30, 2025 at 2:59 pm
The Nordic region — which includes Sweden, Norway, Denmark and Finland — is becoming one of the most important areas in the world for building AI infra Thanks to clean and reliable energy, a cool climate and well-developed power grids, global tech companies are choosing the Nordics as a base for data centers that support
- Why wireless providers are dominating broadband (Analyst Angle)by Jeff Moore on April 30, 2025 at 2:47 pm
Fixed wireless has been comprising close to 100% of broadband net additions in recent years. How can this be true? I believe that fiber is the greatest telecom invention ever and it provides superior throughput, so how can we explain the recent add share dominance of wireless providers? Recent fixed wireless dominance A new report
- Corning’s AI bet pays off with $3.7 billion Q1by Catherine Sbeglia Nin on April 30, 2025 at 2:38 pm
Corning’s strong quarter was buoyed by explosive growth in its enterprise optical business and rising demand for gen AI solutions Corning Incorporated delivered better-than-expected Q1 2025 results this week, buoyed by explosive growth in its enterprise optical business and rising demand for connectivity solutions tailored to the generative AI (gen AI) boom. The company posted
- 1NCE raises $60m to boost AI-creds, double down on US IoT boomby James Blackman on April 30, 2025 at 2:35 pm
In sum – what to know IoT SaaS expansion – 1NCE raises $60m to enhance AI-driven SaaS platform, scale IoT connectivity solutions, and strengthen US presence; takes its total funding to $160m over eight years. AI-powered growth – the new funding accelerates its AI-for-IoT adoption, integrating smart data management and AI features to enhance its
- T&M: Bureau Veritas revenues jump 8% as it eyes more acquisitionsby Kelly Hill on April 30, 2025 at 2:01 pm
Bureau Veritas confidently maintained its guidance and is looking for more acquisitions Testing and certification giant Bureau Veritas reported consolidated revenues of nearly 1.6 billion euros (approximately $1.8 billion) for the first quarter of 2025, up more than 8% from the same time last year. The company said that it is seeing “steady and consistent”
- GSMA, Samsung partner to help carriers roll out VoLTE serviceson April 30, 2025 at 12:55 pm
(Telecompaper) GSMA has announced a partnership deal with Samsung to deliver a standardised Voice over LTE (VoLTE) configuration to Samsung Galaxy devices running...
- Microsoft pledges commitment to European 'digital resilience'on April 30, 2025 at 12:32 pm
(Telecompaper) Microsoft has reiterated its commitment to investing in Europe, saying it will double its data centre capacity in the region and invest in increased...
- Engineering the Future: AI, Automation and the Tech Powering Telecom’s Next Chapter with Sean Shahini of Inorsaby Carrie Charles on April 30, 2025 at 11:23 am
In this episode of Let’s Get Digital, host Carrie Charles sits down with Sean Shahini, the visionary Founder and CEO of Inorsa, to discuss the future of telecom engineering through the lens of automation, AI, and intelligent infrastructure. Sean shares how he left a successful engineering career to launch Inorsa, a platform built to tackle
- L3Harris’ Two47 MCX solution supports mission-critical, future-ready communicationsby L3Harris and RCR Wireless News (Sponsored) on April 30, 2025 at 9:58 am
Technology evolves rapidly — and so do the challenges facing those operating mission-critical applications, particularly those in the power and utilities industries. These challenges include financial and legal constraints, varying regional laws, wireless spectrum limitations, equipment obsolescence and ongoing supply chain disruptions. For these organizations, keeping pace with technology trends and future-proofing their networks and
- E& Group revenue grows 19% in Q1, net profit more than doubleson April 30, 2025 at 8:02 am
(Telecompaper) E& Group said its revenue increased by 18.7 percent year-on-year to AED 16.9 billion in the first three months to March from AED 14.2 billion in the previous year...
- Samsung grows Q1 profits thanks to premium smartphoneson April 30, 2025 at 6:41 am
(Telecompaper) Samsung Electronics reported modest growth in the first quarter, as the launch of a new flagship range of smartphones helped offset the impact of US...
- Meta launches standalone mobile app for AI chatboton April 30, 2025 at 6:13 am
(Telecompaper) Meta is launching a standalone mobile app for its Meta AI chatbot. Unveiled at the company's LlamaCon conference on AI, the app available for Android...
- Amazon enters orbit, launches 27 LEO satellitesby Catherine Sbeglia Nin on April 29, 2025 at 5:07 pm
Amazon plans to deploy a constellation of 3,236 satellites to provide high-speed internet to remote and underserved areas Amazon took a major step forward in its plans to build a global satellite internet network on Sunday, successfully launching its first 27 operational satellites for Project Kuiper. The satellites were carried into low Earth orbit aboard
- Canal+ Group revenues dip 2.5% in Q1on April 29, 2025 at 2:44 pm
(Telecompaper) Canal+ Group released a trading update for the three months to March, saying that its operations performed in line with expectations and maintained the focus on enhancing cash generation...
- Spotify beats Q1 Premium subscribers forecast but warns of short-term 'noise'on April 29, 2025 at 1:02 pm
(Telecompaper) Spotify has reported first-quarter figures showing that Premium subscriber numbers were higher than expected, with monthly active users (MAUs) in...
- Ceconomy group CEO to become digital minister in new German governmenton April 29, 2025 at 8:19 am
(Telecompaper) Karsten Wildberger, the CEO of the Ceconomy Group and chairman of the management board of Media-Saturn Holding, has been appointed by Germany's...
- Spanish and Portuguese telecom networks recover services following massive blackouton April 29, 2025 at 8:15 am
(Telecompaper) Operators in Spain and Portugal said telecommunications networks were functioning normally on 29 April after the largest power cut in Europe's recent...
- NXP names new CEO ahead of Sievers' retirement at year-endon April 29, 2025 at 6:57 am
(Telecompaper) The CEO of NXP Semiconductors, Kurt Sievers, has announced he will retire at the end of 2025, after over five years leading the company and 30 years in total with the chip group...
- Finding a Rhythm at Capacity LATAM: Four Takeaways from Brazilby pwood@telegeography.com (Peter Wood) on April 21, 2025 at 12:00 pm
Industry conferences are like orchestras: they bring together many sounds which may be hard for the untrained ear to differentiate. We at TeleGeography are well-equipped to listen to the many melodies sung at telecom industry gatherings. Most recently, I joined colleagues in São Paulo to discuss regional trends at the Capacity LATAM event.
- Automate or Bust: What's the Real Benefit of Network Automation?by gbryan@telegeography.com (Greg Bryan) on April 17, 2025 at 12:08 pm
Today on TeleGeography Explains the Internet, we welcome Michael Martin, formerly a global network and security architect at McKinsey. Michael has extensive experience and knowledge in the enterprise network space. I wanted to get his take on the industry's state of implementation of network automation among enterprises.
- Fabulous, Unforgiving, Ever-Changing: Carl Roberts on His Career in Telecom and Techby jmiller@telegeography.com (Jayne Miller) on April 14, 2025 at 12:03 pm
Carl Roberts is feeling energized. The senior ICT executive and advisor to a myriad of C-suite teams—who is also the newest addition to TeleGeography's roster of Preferred Partners—recently chatted with the TeleGeography team about his time in the industry and the constant changes that have been an energizing force in his career.
- Mobile Market Overview: Still Buoyant Into 2025by pbell@telegeography.com (Pete Bell) on April 10, 2025 at 12:02 pm
At the end of 2024, the global mobile subscription total stood at 8.8 billion, according to figures from our GlobalComms Database. This is up from 8.7 billion a year earlier and 8.5 billion at end-2022. Ten years ago, the total was closer to 7.0 billion; at the end of 2004, it was just 1.7 billion.
- Two Decades of Datacloud Global Congressby TeleGeography Staff on April 7, 2025 at 12:00 pm
Datacloud Global Congress returns June 3-5, 2025, in Cannes. And we have a birthday to celebrate. The event is recognizing 20 years as the premier global event for data center, cloud, AI, and investment leaders.
- One Patent to Rule Them All? Demystifying China’s “Terrifying” Cable-Cutting Techby tstronge@telegeography.com (Tim Stronge) on April 3, 2025 at 12:00 pm
My family has probably watched Lord of the Rings a dozen times or more1. We can (and sometimes will) quote entire passages from the films.
- Bandwidth Demand is Strong in Latin America, But It's Slowingby TeleGeography Staff on April 2, 2025 at 12:03 pm
It's true. The localization of content, applications, and compute in local hubs like São Paulo—paired with submarine cable delays, network buildout logistics, and the simple fact that bandwidth demand can't keep doubling—has slowed bandwidth demand in Latin America.
- What Are CDNs, and What Do They Have To Do With the Cloud?by pchristian@telegeography.com (Patrick Christian) on March 31, 2025 at 12:02 pm
Content delivery networks (CDNs) are a geographically distributed network of servers (caches) that work together to deliver content by moving it closer to the end-users.
- Exit Strategy: Telefonica’s Latin American Divestments, Explainedby tleins@telegeography.com (Tom Leins) on March 26, 2025 at 12:08 pm
Back in early 2019, after months of speculation linking Telefonica to a sale of its Central American operations, the Spanish telecom giant agreed to offload all five of its units in the region. By the end of 2019, the Madrid-based group had unveiled a five-point turnaround strategy to overhaul its business.
- The Lay of the Land (of Local Zones)by pchristian@telegeography.com (Patrick Christian) on March 24, 2025 at 12:01 pm
In early 2022, AWS announced a new element to its cloud network infrastructure: the local zone. With increased focus on moving cloud services closer to end-users, the local zone provides low-latency access to applications running closer to customers. Google offers a similar service with its dedicated interconnect service, an option to connect to a low-latency colocation facility that provides latencies of less than 5 milliseconds between the workloads in a specified region and the on-ramp location. OVH launched the same local zone service in the first quarter of 2024, and Microsoft joined in as well with their extended zone service launched in the summer of 2024. Here's how these services differ—and how many have launched.
- AI-Powered Call Analytics: Leveraging Data for Business Insightsby Allyn Jayawon on October 21, 2024 at 9:00 am
At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.
- The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Securityby Allyn Jayawon on October 14, 2024 at 9:00 am
As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.
- Personalisation in Telephony: How AI Transforms User Experiencesby RingCentral Team on October 7, 2024 at 9:00 am
Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.
- Challenges and Opportunities: AI Adoption in Telephony for Businessesby RingCentral Team on September 30, 2024 at 9:00 am
In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.
- How AI is Transforming Security in Telephony: A Detailed Overviewby RingCentral Team on September 23, 2024 at 9:00 am
In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.
- Instant Messaging in Business Communicationsby silvia campean on August 12, 2024 at 9:00 am
What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.
- Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demoby RingCentral Team on July 22, 2024 at 9:00 am
Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.
- Optimise Outbound Calling with AI-powered Predictive Dialersby Allyn Jayawon on June 3, 2024 at 9:00 am
Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.
- AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024by Allyn Jayawon on May 13, 2024 at 9:00 am
In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.
- AI-Powered Voice Recognition: Transforming Telephonyby Allyn Jayawon on May 6, 2024 at 9:00 am
Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.