Telcos may soon offer AI services to customers, but there are other ways to leverage new tech too AI is touching every corner of the tech industry, including telecommunications. For decades, the industry’s core business model has remained relatively static — sell connectivity. But as AI reshapes enterprise technology, telcos are discovering that their existing

The N99xxD-Series supports wideband signal analysis to take on some of the most challenging RF environments In sum — what to know: Keysight touts new RF analyzer: Keysight rolled out the new N99xxD-Series FieldFox handheld analyzers with wideband signal analysis capabilities of RF environments. Powered with AI/ML: The new analyzers tap AI/ML algorithms to deliver

Deal focuses on creating “Digital Twins” for 3 million subscribers and automating enterprise financial and support operations In sum – what we know: Synergetics.ai and Tcell, a Tajikistan-based telecom operator, have announced a strategic partnership that could be amongst the first of its kind — a deal that will see the two deploy autonomous AI agents in

BSNL plans to roll out 5G services in Delhi and Mumbai by December 2025, according to recent reports In sum – what to know: 97,068 4G sites installed, 93,511 live – Government data shows rapid progress in BSNL’s indigenous rollout, with equipment designed for future 5G activation. Fully 5G-upgradable – Minister Pemmasani confirmed that the

New trials show how intelligent Wi-Fi QoS management can drive operational efficiency across gaming, real-time collaboration, IoT, and streaming A new report from the Wireless Broadband Alliance (WBA) details key Wi-Fi QoS management trials conducted by Alliance members Airties, Charter Communications, Intel, Meta, and Zebra, which the group said demonstrate how standardized Wi-Fi QoS mechanisms

Europe is experiencing a surge in capacity demand with a critical need to connect numerous data centers. Consequently, larger customers are shifting to higher capacity services, specifically 400 Gbps and dark fiber.

(Telecompaper) Netflix has won the bidding to acquire Warner Bros Discovery for USD 82.7 billion...

(Telecompaper) HPE reported revenues for its fiscal fourth quarter to October of USD 9.7 billion, up 14 percent year-on-year thanks to expansion in the networking market following the Juniper takeover in July...

(Telecompaper) Meta's chief legal officer, Jennifer Newstead is moving to Apple to become general counsel and head of government affairs...

(Telecompaper) Meta is considering reducing funding for its metaverse division by as much as 30 percent next year, with potential staff reductions as early as...

(Telecompaper) OpenAI has signed an MoU with Australian data-centre operator NextDC to develop a hyperscale AI campus and large-scale GPU supercomputer in Western Sydney...

Ongoing testing will ensure broadband networks are performing as promised and public investments are paying off Between 2011 and 2023, the Federal Communications Commission (FCC) ran an in-home broadband measurement program called Measuring Broadband America (MBA). The campaign enlisted thousands of volunteers to take measurements of fixed broadband service performances using at-home test kits. The

T-Mobile has promoted Easy Switch as a way for new customers to join its network in as little as 15 minutes In sum – what to know: Easy switching – T-Mobile US has introduced a new onboarding tool, which it said allows new customers to join its network in as little as 15 minutes. Competitor

It’s hard to keep up with Wi-Fi. Even as telecommunication providers continue rolling out Wi-Fi 6 and Wi-Fi 7, the next generation is already taking shape. Wi-Fi 8 is now being defined, with early pre-standard products expected around 2027 and standardized devices in 2028. And while the step up to Wi-Fi 7 focused largely on

(Telecompaper) Intel has called off the proposed spin out of its networking and edge computing silicon unit, according to media reports...

(Telecompaper) Mexico's America Movil and Chile's Entel have announced the termination of their joint efforts to acquire Telefonica's Movistar Chile unit, but intend to continue pursuing solo bids for the assets...

(Telecompaper) Vodacom Group announced a transaction that would significantly increase its ownership in Safaricom, reinforcing its commitment to the East African markets of Kenya and Ethiopia...

Telcos could be major players for enterprise clients who want fast, customized access to AI services Telecommunications operators are moving beyond mere pipes. As enterprise demand for AI accelerates, telcos are starting to think about repositioning themselves as AI solution providers, bundling infrastructure, platforms, and productivity tools alongside the connectivity services they’ve long offered.  For

New on-premises managed service targets data residency needs, challenging telecommunications providers In sum – what we know: AWS AI factories – A new managed service allowing enterprises and governments to deploy AWS-managed AI infrastructure (Trainium or NVIDIA) within their own data centers. Sovereign AI push – The product explicitly targets the “sovereign AI” market, ensuring data remains

(Telecompaper) Spain's government has published draft rules designed to improve emergency planning in the telecom sector...

(Telecompaper) Canadian operator Telus has updated its mid-term outlook and given more details about its capital allocation plan, including a new multi-year free cash flow growth target...

Governments around the world are asking critical questions about national security and submarine cables, seeking to protect this critical infrastructure and mitigate risk.

What determines the cost of business broadband? The price depends on a variety of factors:

If you're looking for updates on Starlink's expansion, you need to know how this satellite broadband provider is making rapid inroads in Oceania.

If you're looking for a snapshot of the Latin American telecommunications landscape going into 2026, look no further than what's going on in Brazil. As the largest regional economy, Brazil's telecom market influences the direction of regional markets—and there's a lot to take note of.

Starlink, the satellite broadband provider operated by SpaceX, is growing its presence in Africa—and we have updates for 2025.

Network resilience is a critical concern for every business, regardless of size or industry. While modern equipment is more reliable than ever, the reality is that physical interruptions—from fiber cuts to car accidents—are an unavoidable part of the network landscape.

We're breaking down how AI might impact enterprise networks in data-driven deep dives. Using TeleGeography’s WAN Cost Benchmark—a customized platform that makes it easy to model and track your WAN network costs—we're modeling potential real-life network setups and configurations for AI.

Prepping for ITW Asia? Us, too. We're officially two months out, and we've been reviewing the agenda, taking a closer look at the attendee list, and gathering relevant research to get ready for what everyone will be talking about in Singapore. 

The millions of kilometers of fiber optic cable lying on the ocean floor have traditionally been invisible assets—laid once and forgotten until something breaks. But Distributed Acoustic Sensing (DAS) technology is transforming this dark infrastructure into a vast network of intelligent sensors capable of detecting everything from anchor drags to earthquakes.

At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.