Telecommunications

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • Vodafone signs 5-year RAN renewal contract with Ericsson for European markets
    on October 14, 2025 at 7:16 am

    (Telecompaper) Ericsson has announced another major contract win with Vodafone. Under the five-year contract, Ericsson will be Vodafone's sole RAN vendor in...

  • Ericsson profits jump on Iconectiv gain in Q3, organic sales fall 2%
    on October 14, 2025 at 6:46 am

    (Telecompaper) Ericsson reported third-quarter sales down 9 percent year-on-year to SEK 56.2 billion, hurt by negative currency effects and a slowdown in sales in North America and India...

  • Samsung achieves highest operating profit in three years in Q3
    on October 14, 2025 at 5:40 am

    (Telecompaper) Samsung Electronics has estimated its third-quarter operating profit has reached the highest level in more than three years...

  • OpenAI and Broadcom sign 10 GW AI chip deal
    on October 14, 2025 at 5:37 am

    (Telecompaper) OpenAI and Broadcom have announced a multi-year partnership to co-develop custom AI accelerator and networking systems aimed at powering next-generation AI clusters...

  • Research note: Intel on 18A process and progress
    by Sean Kinney, Editor in Chief on October 13, 2025 at 9:58 pm

    As Intel attracts billions in investment, onboarding external customers to 18A will inform the future of cutting-edge semiconductor fabrication in the United States During the recent Intel Technology Tour in Arizona, the company shared details of its forthcoming client and server SoCs, both of which are built on 18A, Intel’s latest process node. We’ll get

  • TP-Link hails breakthrough Wi-Fi 8 validation
    on October 13, 2025 at 8:57 am

    (Telecompaper) TP-Link Systems is reporting a major advance towards Wi-Fi 8 technology, having established a demonstration call using a prototype Wi-Fi beacon...

  • Netherlands seizes control of chipmaker Nexperia from Chinese owner Wingtech
    on October 13, 2025 at 7:55 am

    (Telecompaper) The Dutch government has seized control of the chipmaker Nexperia, based in Nijmegen, with backing from a ruling by the Amsterdam commercial court...

  • True, Dtac complete tower integration in Thailand
    on October 13, 2025 at 6:27 am

    (Telecompaper) Thai operator True has completed its 'One Network' project to integrate the networks of True and Dtac...

  • Circles.Life parent sues M1 over contract terms after talks fail
    on October 13, 2025 at 4:57 am

    (Telecompaper) Liberty Wireless, the parent company of Singapore mobile virtual network operator Circles.Life, has initiated legal proceedings against M1 in the...

  • Malaysian telco claims first 5G-Advanced deployment
    by Juan Pedro Tomás on October 10, 2025 at 3:50 pm

    The new 5G-Advanced service operates on Malaysia’s nationwide 5G wholesale network run by state-owned company Digital Nasional Berhad In sum – what to know: Malaysia joins global 5G-A race – YTL Communications’ launch in Klang Valley makes Malaysia the ninth country worldwide to deploy 5G-Advanced tech. Built on DNB’s wholesale network – The nationwide platform

  • Reimagining telecom customer experience — from metrics to moments (Reader Forum)
    by Peters Suh, Senior Managing Director, Communications and Media Industry, Accenture on October 10, 2025 at 3:28 pm

    Telecom customer experience has evolved from basic metrics to real-time, data-driven, personalized engagement While not always perfect, customer experience in the telecommunications industry has come a long way, and it continues to improve. What was once measured by basic metrics like Net Promoter Score (NPS) and churn rate has evolved into a complex, multi-touchpoint strategy

  • Next-generation Wi-Fi is blazing fast; the United States’ commitment to 6 GHz Wi-Fi makes it possible
    by Sean Kinney, Editor in Chief on October 10, 2025 at 1:59 pm

    At SCTE’s recent TechExpo25 in Washington, D.C., a senior White House official reminded attendees that the Trump Administration’s 2020 decision to open the full 6 GHz band to Wi-Fi should be seen as part of a US imperative for global technology leadership, and noted that it has sparked broad-based innovation to the benefit of consumers. 

  • Global telecom equipment sales rise 4% in H1 - Dell'Oro
    on October 10, 2025 at 1:05 pm

    (Telecompaper) Global sales of telecoms equipment grew 4 percent annually in H1 2025, driven by a strong performance outside of China and better demand fundamentals, according to Dell'Oro Group...

  • MOCN vs MORAN – neutral-host systems in CBRS and otherwise
    by James Blackman on October 10, 2025 at 10:48 am

    Major US carriers are rethinking neutral host networks. While MOCN promises multi-operator coverage on shared spectrum like CBRS, Verizon avoids it entirely and T-Mobile has withdrawn. But what are the alternatives? Here, we take a look at MOCN, MORAN, and an MNO-led neutral0host alternative. MORAN is often used when the host provides shared Radio Access

  • EU questions major platforms over online safety of children, updates age verification blueprint
    on October 10, 2025 at 9:29 am

    (Telecompaper) The European Commission has taken several further steps to shield children and teenagers from online risk and restrict their access to social media platforms...

  • Bookmarks: Qualcomm on edge AI — the story keeps getting more compelling
    by Sean Kinney, Editor in Chief on October 9, 2025 at 6:40 pm

    Editor’s note: I took a few weeks off from the column — and logged around 21,000 air miles mostly going to conferences but also seeing Lady Gaga with my wife — but we’re back! With that: I’m in the habit of bookmarking on LinkedIn, books, magazines, movies, newspapers, and records, things I think are insightful and

  • Capacity planning for the 24/7 AI-driven network (Reader Forum)
    by Lawrence Huang, Senior Vice President and General Manager of Network Platform and Wireless, Cisco on October 9, 2025 at 5:14 pm

    Traditional capacity planning won’t work in the era of agentic AI As AI becomes core to enterprise operations, campus and branch network architects are stepping into new territory. The old playbooks for capacity planning won’t hold in the age of agentic AI, where autonomous systems interact, collaborate, and decide in ways that defy traditional, predictable

  • AT&T launches nationwide 5G SA, pushing toward cloud-native future
    by Catherine Sbeglia Nin on October 9, 2025 at 5:08 pm

    Nationwide rollout marks next step in AT&T’s 5G and cloud evolution In sum – what to know: Standalone milestone – AT&T has deployed its 5G Standalone (SA) network nationwide, laying the groundwork for lower latency, more flexible service delivery, and future capabilities like network slicing and edge computing. Ecosystem challenge – The real impact of

  • Vietnam unlocks ‘golden’ spectrum  for 6G, Wi-Fi 7
    by Juan Pedro Tomás on October 9, 2025 at 4:48 pm

    The 3.4–3.560 GHz and 6.425–7.125 GHz bands are now reserved for IMT, according to the new plan unveiled by the Government of Vietnam In sum – what to know: Vietnam opens 6G-ready spectrum – The country’s new radio frequency plan unlocks prime mid- and low-band spectrum for 5G, 6G, and Wi-Fi 7 applications. Satellite expansion

  • “Fully connected” – BMW opens “most innovative” AI car factory in Hungary
    by James Blackman on October 9, 2025 at 4:19 pm

    BMW has opened a new AI car factory in Debrecen, Hungary – its “most innovative” production site anywhere, and the first fully fossil-free facility in its global network. It integrates BMW’s in-house AIQX quality platform, autonomous transport systems, and real-time data analytics; production of the all-electric BMW iX3 starts this month. In sum – what

  • Building Network Resiliency with Transparency and Smart Strategy
    by gbryan@telegeography.com (Greg Bryan) on October 9, 2025 at 12:30 pm

    Network resilience is a critical concern for every business, regardless of size or industry. While modern equipment is more reliable than ever, the reality is that physical interruptions—from fiber cuts to car accidents—are an unavoidable part of the network landscape.

  • Creating an AI-Ready Network with Hub and Spoke WAN
    by ccarson@telegeography.com (Carlie Carson) on October 6, 2025 at 12:00 pm

    We're breaking down how AI might impact enterprise networks in data-driven deep dives. Using TeleGeography’s WAN Cost Benchmark—a customized platform that makes it easy to model and track your WAN network costs—we're modeling potential real-life network setups and configurations for AI.

  • Get Ready With Us for ITW Asia
    by TeleGeography Staff on October 3, 2025 at 12:00 pm

    Prepping for ITW Asia? Us, too. We're officially two months out, and we've been reviewing the agenda, taking a closer look at the attendee list, and gathering relevant research to get ready for what everyone will be talking about in Singapore. 

  • Protecting Internet Infrastructure with Submarine Cable Sensing
    by gbryan@telegeography.com (Greg Bryan) on October 2, 2025 at 12:30 pm

    The millions of kilometers of fiber optic cable lying on the ocean floor have traditionally been invisible assets—laid once and forgotten until something breaks. But Distributed Acoustic Sensing (DAS) technology is transforming this dark infrastructure into a vast network of intelligent sensors capable of detecting everything from anchor drags to earthquakes.

  • Submarine Cable Routing on an Increasingly Crowded Seafloor
    by gbryan@telegeography.com (Greg Bryan) on September 25, 2025 at 1:00 pm

    The internet depends on a network of submarine cables no thicker than a garden hose, yet these tiny conduits carry the vast majority of global internet traffic. As digital demand explodes and new cables proliferate, cable route engineers face an increasingly complex challenge: finding space on the seafloor for new systems while maintaining the safety and reliability of existing infrastructure.

  • Total International Bandwidth Now Sits at 1,835 Tbps
    by pbrodsky@telegeography.com (Paul Brodsky) on September 23, 2025 at 1:00 pm

    Global internet bandwidth increased by 23% in 2025, maintaining its consistent pace of steady growth. Total international bandwidth now stands at an impressive 1,835 Tbps, representing a four-year compound annual growth rate (CAGR) of 24%. Although the pace of growth has slowed ever so slightly in recent years, bandwidth has still more than doubled since 2021.

  • Current State and Forecasts for Submarine Cable Maintenance
    by gbryan@telegeography.com (Greg Bryan) on September 18, 2025 at 1:42 pm

    While new submarine cable systems are being built to expand global internet capacity, the maintenance of submarine cables has not seen the investment required to maintain these systems.

  • Ukraine’s Telecom Market, Explained
    by pbell@telegeography.com (Pete Bell) on September 16, 2025 at 11:00 am

    Since the Russian invasion in February 2022, Ukraine’s telecoms operators have faced a continuous struggle to maintain connectivity for the country’s inhabitants. As well as widespread damage to infrastructure, they’ve had to deal with frequent power blackouts, cyberattacks and more.

  • Cybersecurity Challenges in Submarine Cable Systems
    by gbryan@telegeography.com (Greg Bryan) on September 11, 2025 at 1:00 pm

    Submarine cables carry over 99% of international data traffic and face unprecedented cybersecurity challenges that extend far beyond traditional network security. In this episode of the TeleGeography Explains the Internet podcast, Ferris Adi, Chief Information Security Officer at Trans Americas Fiber System, recently shared insights on the evolving threat landscape and strategic approaches to protecting these vital assets.

  • IP Transit Pricing in 2025: More Competition, More Price Erosion
    by bboudreau@telegeography.com (Brianna Boudreau) on September 8, 2025 at 3:09 pm

    Providers’ shift to predominantly 100 Gbps internet backbones continues to reduce the average cost of carrying traffic, enabling profitability at lower prices. As a result, price erosion remains the universal norm, reflecting the introduction of competition into new markets and the response of more expensive carriers to lower prices. 

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.