Deliveries and Return Policy


Deliveries are made using Royal Mail or courier, dependant on weight and volume for all relevant products and services we offer on our web site.

For UK orders – post and packing is FREE unless otherwise stated during purchase and detailed on invoice.

For overseas deliveries the cost of carriage is calculated by weight and country. 

Our company undertakes all best endeavours to ensure that your delivery arrives between 1 to 3 working days from your order. Deliveries are subject to Royal Mail and courier operations. For any updates on your delivery email

Please do not hesitate to contact Customer Services if you require any further information or assistance either via the address above or by telephone on 44 (0) 800 6122 674.

Returns Policy

No Quibbles Guarantee 

If you are not satisfied with a product that you have bought, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs for non-faulty products.

Our company makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent.

If you have not received your order within 7 working days from the dispatch date, customers should contact Customers Services on tel: (UK) 44 (0) 800 6122 674.

Customer Services email is

Clear Intelligence Limited

The TechnoCentre, 

Puma Way, 




If your purchase is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.


You may cancel your order by informing us of this by e-mailing us any time up to seven days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken.

We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier.

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Representatives at the address above.