Expect the biggest technological advancements the industry has seen in years.
Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the sector and force innovation on a massive scale.
5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!
The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.
Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.
The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city.
The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.
Diversified Ecosystems will play a large part too as much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.
The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.
Industry News
- ZTE returns to sales growth in Q1 on expansion in new productson April 23, 2025 at 6:53 am
(Telecompaper) ZTE reported a return to revenue growth in the first quarter, with sales up 7.8 percent year-on-year to CNY 32.97 billion...
- Vodafone Idea boosts 5G BTS in India in March: Reportby Juan Pedro Tomás on April 22, 2025 at 5:02 pm
India saw the addition of 4,442 new 5G base transceiver stations (BTS) in March 2025, possibly influenced by Vodafone Idea’s recent 5G launch In sum – what you need to know: Vodafone Idea joins the 5G race – India added 4,442 new 5G base stations in March 2025, almost doubling February’s figure. This growth is
- Adani Group plans additional $10b investment in data centersby Juan Pedro Tomás on April 22, 2025 at 4:49 pm
The Adani Group is said to be evaluating sites for two major data centers in India In sum – what you need to know: Capex boost – Adani Group plans a $10 billion investment to hit 10 GW in data center capacity. Smaller cities rise – Tier 2 and 3 cities like Patna and Lucknow
- AI Infra Insights: Chips powering the AI boomby Juan Pedro Tomás on April 22, 2025 at 4:47 pm
As U.S. chips export restrictions tighten, Asia’s semiconductor ecosystem is racing to adapt — with homegrown alternatives, material innovation and policy navigation taking center stage Chinese vendor Huawei is preparing to mass ship its new 910C AI chip to domestic clients, in what could become a major breakthrough for China’s push toward semiconductor self-reliance, while
- Vodafone and A1 achieve 5G SA international roaming connectionby Catherine Sbeglia Nin on April 22, 2025 at 3:15 pm
The roaming connection between Vodafone and A1 was enabled through a 5G SA architecture leveraging Ericsson’s dual-mode 5G Core and SEPP platforms Britain’s Vodafone Group and Austria’s A1 Group have announced a key milestone: a successful 5G Standalone (SA) roaming connection between two separate operator groups. The connection, established between Vodafone Germany and A1 Bulgaria
- Finance firms struggle to modernize as AI and blockchain race aheadby James Blackman on April 22, 2025 at 3:09 pm
Legacy tech – is holding finance back; nearly half of financial firms admit outdated infrastructure is stalling AI progress, with data quality and harmonization key to unlocking value. AI and cloud – dominate investments, with 80-90% of financial services outfits making both big AI bets, especially in generative AI, and closer cloud integrations Blockchain and
- Accelerating cloud-native transformation with Dell Telecom Infrastructure Blocks for Red Hatby Dell Technologies and RCR Wireless News (Sponsored) on April 22, 2025 at 2:47 pm
Built for speed and simplicity, Dell Technologies’ AI-ready infrastructure and automation tools help CSPs fast-track their journey to cloud-native The telecom industry is in the midst of a profound architectural shift—from proprietary, vertically integrated stacks to disaggregated, cloud-native infrastructure. While this transformation offers tremendous benefits in scalability, agility, and service innovation, it also introduces complexity
- T-Mobile introduces 5-year price freeze with new Metro, postpaid planson April 22, 2025 at 2:44 pm
(Telecompaper) T-Mobile is the latest US operator to introduce a prize freeze. In a refresh of its plans, the company said it will not raise prices for five years...
- Colt sells eight Euro data centres in AI pivotby James Blackman on April 22, 2025 at 2:25 pm
In sum – what you need to know Colt offloads – networking firm sells eight European data centres, including six to NorthC and two to a UK firm, to refocus on digital infrastructure for AI growth. Supply deal – 400 customers and network ties stay with Colt, ensuring continuity; Colt also inks a long-term deal
- China Mobile revenues flat in Q1 on slower handset sales, little customer growthon April 22, 2025 at 2:06 pm
(Telecompaper) China Mobile reported first-quarter revenues up just 0.02 percent to CNY 263.8 billion...
- Verizon maintains FY guidance after Q1 wireless service revenue rises 3%on April 22, 2025 at 12:56 pm
(Telecompaper) Verizon says it is confident that it can fulfil its guidance for the 2025 financial year after it completed the first quarter with "momentum" in both its mobility and its broadband services...
- Ericsson expands Indian antenna output in deal with VVDN, all passive antennas for home market localised by Juneon April 22, 2025 at 11:36 am
(Telecompaper) Ericsson's Antenna Systems unit has announced a major expansion to its Indian manufacturing footprint, unveiling plans to ramp up domestic output of...
- AWS follows Microsoft and pauses data centre deals - reporton April 22, 2025 at 7:21 am
(Telecompaper) Amazon Web Services (AWS) has paused new colocation deals, pointing to moderating near-term leasing by the hyperscalers, according to a Wells Fargo analyst note, citing industry sources...
- Meta adopts AI to verify ages on social mediaon April 22, 2025 at 7:14 am
(Telecompaper) Meta announced it has started using AI technology to detect the age of people on its social media platforms...
- Is bigger really better in massive MIMO radios? SRG tests KT’s 5G SAby Kelly Hill on April 21, 2025 at 5:01 pm
5G massive MIMO, Gangnam-style: SRG puts Samsung radios to the test in Seoul One of the defining characteristics of 5G networks has been the integration of massive multiple-input-multiple-output (MIMO) radios into the macro network, in order to increase spectral efficiency and provide faster throughput in spectrum from the midband on up. MIMO systems have shifted
- India needs more spectrum to fuel 5G expansion, telcos warnby Juan Pedro Tomás on April 21, 2025 at 3:33 pm
Rahul Vatts, chief regulatory officer at Bharti Airtel, noted that the telecom sector in India will need around 2,000 megahertz of spectrum by 2030 In sum – what you need to know: Spectrum demand surge – India’s private telcos are urging the government to develop a long-term spectrum roadmap, citing a projected fivefold increase in
- Ericsson, Bell Canada boost performance with AI-native link adaptationby Juan Pedro Tomás on April 21, 2025 at 3:13 pm
Ericsson contributed its edge AI technology and R&D resources, while Bell Canada provided access to its network infrastructure In sum – what you need to know: AI-native link adaptation – Ericsson and Bell Canada completed the world’s first field test of AI-native link adaptation, improving network responsiveness in real time to signal and interference conditions.
- Finding a Rhythm at Capacity LATAM: Four Takeaways from Brazilby pwood@telegeography.com (Peter Wood) on April 21, 2025 at 12:00 pm
Industry conferences are like orchestras: they bring together many sounds which may be hard for the untrained ear to differentiate. We at TeleGeography are well-equipped to listen to the many melodies sung at telecom industry gatherings. Most recently, I joined colleagues in São Paulo to discuss regional trends at the Capacity LATAM event.
- US court finds Google abusing monopoly power in online ad marketson April 18, 2025 at 6:52 am
(Telecompaper) Google has been found in violation of US competition law in the ad server and ad exchange markets...
- Netflix Q1 results better than expected with operating profit up 27%on April 18, 2025 at 6:11 am
(Telecompaper) Netflix maintained its double-digit revenue growth in the first quarter, with sales up 13 percent year-on-year to USD 10.5 billion...
- Automate or Bust: What's the Real Benefit of Network Automation?by gbryan@telegeography.com (Greg Bryan) on April 17, 2025 at 12:08 pm
Today on TeleGeography Explains the Internet, we welcome Michael Martin, formerly a global network and security architect at McKinsey. Michael has extensive experience and knowledge in the enterprise network space. I wanted to get his take on the industry's state of implementation of network automation among enterprises.
- Elisa maintains FY outlook as Q1 revenue and EBITDA increaseon April 17, 2025 at 8:06 am
(Telecompaper) Elisa is leaving its FY 2025 outlook unchanged as it announced growth in revenue and EBITDA in Q1, the first quarter in which it reports figures for...
- Fabulous, Unforgiving, Ever-Changing: Carl Roberts on His Career in Telecom and Techby jmiller@telegeography.com (Jayne Miller) on April 14, 2025 at 12:03 pm
Carl Roberts is feeling energized. The senior ICT executive and advisor to a myriad of C-suite teams—who is also the newest addition to TeleGeography's roster of Preferred Partners—recently chatted with the TeleGeography team about his time in the industry and the constant changes that have been an energizing force in his career.
- Mobile Market Overview: Still Buoyant Into 2025by pbell@telegeography.com (Pete Bell) on April 10, 2025 at 12:02 pm
At the end of 2024, the global mobile subscription total stood at 8.8 billion, according to figures from our GlobalComms Database. This is up from 8.7 billion a year earlier and 8.5 billion at end-2022. Ten years ago, the total was closer to 7.0 billion; at the end of 2004, it was just 1.7 billion.
- Two Decades of Datacloud Global Congressby TeleGeography Staff on April 7, 2025 at 12:00 pm
Datacloud Global Congress returns June 3-5, 2025, in Cannes. And we have a birthday to celebrate. The event is recognizing 20 years as the premier global event for data center, cloud, AI, and investment leaders.
- One Patent to Rule Them All? Demystifying China’s “Terrifying” Cable-Cutting Techby tstronge@telegeography.com (Tim Stronge) on April 3, 2025 at 12:00 pm
My family has probably watched Lord of the Rings a dozen times or more1. We can (and sometimes will) quote entire passages from the films.
- Bandwidth Demand is Strong in Latin America, But It's Slowingby TeleGeography Staff on April 2, 2025 at 12:03 pm
It's true. The localization of content, applications, and compute in local hubs like São Paulo—paired with submarine cable delays, network buildout logistics, and the simple fact that bandwidth demand can't keep doubling—has slowed bandwidth demand in Latin America.
- What Are CDNs, and What Do They Have To Do With the Cloud?by pchristian@telegeography.com (Patrick Christian) on March 31, 2025 at 12:02 pm
Content delivery networks (CDNs) are a geographically distributed network of servers (caches) that work together to deliver content by moving it closer to the end-users.
- Exit Strategy: Telefonica’s Latin American Divestments, Explainedby tleins@telegeography.com (Tom Leins) on March 26, 2025 at 12:08 pm
Back in early 2019, after months of speculation linking Telefonica to a sale of its Central American operations, the Spanish telecom giant agreed to offload all five of its units in the region. By the end of 2019, the Madrid-based group had unveiled a five-point turnaround strategy to overhaul its business.
- The Lay of the Land (of Local Zones)by pchristian@telegeography.com (Patrick Christian) on March 24, 2025 at 12:01 pm
In early 2022, AWS announced a new element to its cloud network infrastructure: the local zone. With increased focus on moving cloud services closer to end-users, the local zone provides low-latency access to applications running closer to customers. Google offers a similar service with its dedicated interconnect service, an option to connect to a low-latency colocation facility that provides latencies of less than 5 milliseconds between the workloads in a specified region and the on-ramp location. OVH launched the same local zone service in the first quarter of 2024, and Microsoft joined in as well with their extended zone service launched in the summer of 2024. Here's how these services differ—and how many have launched.
- AI-Powered Call Analytics: Leveraging Data for Business Insightsby Allyn Jayawon on October 21, 2024 at 9:00 am
At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.
- The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Securityby Allyn Jayawon on October 14, 2024 at 9:00 am
As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.
- Personalisation in Telephony: How AI Transforms User Experiencesby RingCentral Team on October 7, 2024 at 9:00 am
Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.
- Challenges and Opportunities: AI Adoption in Telephony for Businessesby RingCentral Team on September 30, 2024 at 9:00 am
In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.
- How AI is Transforming Security in Telephony: A Detailed Overviewby RingCentral Team on September 23, 2024 at 9:00 am
In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.
- Instant Messaging in Business Communicationsby silvia campean on August 12, 2024 at 9:00 am
What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.
- Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demoby RingCentral Team on July 22, 2024 at 9:00 am
Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.
- Optimise Outbound Calling with AI-powered Predictive Dialersby Allyn Jayawon on June 3, 2024 at 9:00 am
Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.
- AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024by Allyn Jayawon on May 13, 2024 at 9:00 am
In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.
- AI-Powered Voice Recognition: Transforming Telephonyby Allyn Jayawon on May 6, 2024 at 9:00 am
Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.