Telecommunications

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • The Intersection of Technology, Big Science, and Global Submarine Network Connectivity
    by kcarlson@telegeography.com (Kristin Carlson) on October 4, 2024 at 4:15 pm

    We often overlook how critical submarine cable networks are in the advancement of scientific innovation. Their seamless connectivity enables data-intensive collaboration across research and education institutions around the world. Next week, our Senior Research Manager Jon Hjembo and Ciena’s Brian Lavallée will dive into this topic through a live webinar: Big data. Big science. Big networks.

  • TSMC, Amkor strike chip packaging deal at planned US plant
    by Catherine Sbeglia Nin on October 4, 2024 at 3:55 pm

    The TSMC-Amkor partnership is expected to increase Apple chip production in the U.S. Taiwan Semiconductor Manufacturing Company (TSMC) has signed an advanced semiconductor packaging and testing deal with Arizona-based Amkor Technology, which has been providing the Taiwanese company with semiconductor assembly and test services for many years. Per the agreement, Amkor Technology’s turnkey packaging and The post TSMC, Amkor strike chip packaging deal at planned US plant appeared first on RCR Wireless News.

  • AT&T Head of Network Chris Sambar exiting Oct. 11
    by Sean Kinney, Editor in Chief on October 4, 2024 at 3:37 pm

    In June Sambar joined the AST SpaceMobile board; AST and AT&T are collaborating on satellite-based direct-to-device communications AT&T Executive Vice President and Head of Network Chris Sambar will leave the company on Oct. 11, according to a memo circulated to AT&T employees yesterday afternoon. The memo is titled, “Chris Sambar announces his intention to leave The post AT&T Head of Network Chris Sambar exiting Oct. 11 appeared first on RCR Wireless News.

  • SoftBank trials HAPS aircraft for stratospheric communications
    by Juan Pedro Tomás on October 4, 2024 at 2:47 pm

    During the early August trial, the Sunglider aircraft succeeded in achieving stratospheric flight, said SoftBank Japanese operator SoftBank announced that the Sunglaider, its large-scale solar-powered uncrewed aircraft system (UAS) designed for High Altitude Platform Station (HAPS) stratospheric telecommunications, was utilized in a field trial conducted by AeroVironment and the U.S. Department of Defense (DoD) in The post SoftBank trials HAPS aircraft for stratospheric communications appeared first on RCR Wireless News.

  • NTT Docomo highlights its O-RAN progress
    by Juan Pedro Tomás on October 4, 2024 at 2:43 pm

    In March 2020, Docomo commercialized what it claimed to be the world’s first Open RAN-based 5G network Japanese carrier NTT Docomo said that it is currently using Open RAN (O-RAN) with the main aim of enhancing network flexibility and cost efficiency, the telco told RCR Wireless News. “Docomo has been a pioneer in building networks The post NTT Docomo highlights its O-RAN progress appeared first on RCR Wireless News.

  • Vodafone to set up network equipment logistics hub in Luxembourg
    on October 4, 2024 at 2:25 pm

    (Telecompaper) Vodafone Group announced plans to set up a new logistics hub in Luxembourg for mobile and fixed network equipment for its European markets...

  • FCC chair confirms plan to open up more of 6 GHz band for Wi-Fi
    on October 4, 2024 at 2:02 pm

    (Telecompaper) The FCC is proposing to open up the 6 GHz band to more low-power devices, alongside Wi-Fi equipment...

  • Cellnex to bring forward dividend payout to 2025 - CEO
    on October 4, 2024 at 12:06 pm

    (Telecompaper) The chief executive of Cellnex Telecom, Europe's largest mobile towers company, announced that the company intends to begin distributing dividends in 2025, a year earlier than initially planned...

  • Cisco pulls support for LoRaWAN; LoRa Alliance shrugs it off
    by James Blackman on October 4, 2024 at 9:08 am

    Cisco is quitting the LoRaWAN market, with sales of new LoRaWAN gateway products stopping on January 1 next year (2025) and service and support for all products and parts ending completely on December 31 2029, with a phased withdrawal for sundry parts and service between times. It is not offering an onwards migration path for The post Cisco pulls support for LoRaWAN; LoRa Alliance shrugs it off appeared first on RCR Wireless News.

  • Amazon says Prime Video churn less than expected after ads launch
    on October 4, 2024 at 7:39 am

    (Telecompaper) Amazon Prime Video plans to increase the amount of advertising on the streaming video serice in 2025...

  • Korean government to question Apple, Google over in-app purchase fees
    on October 4, 2024 at 6:07 am

    (Telecompaper) South Korea's National Assembly Science, ICT, Broadcasting and Communications Committee will summon senior executives from Google and Apple to...

  • Dell Technologies is curating a telco AI ecosystem
    by RCR Wireless News on October 3, 2024 at 9:39 pm

    With the launch of Dell AI for Telecom, the goal is to make it easier for CSPs to consume and benefit from new AI-enabled solutions As 5G continues to evolve and communications service providers (CSPs) work to become digital platform companies more akin to hyperscalers, the network is getting more complex, the services are getting The post Dell Technologies is curating a telco AI ecosystem appeared first on RCR Wireless News.

  • For CSPs, AI success takes technology and people
    by RCR Wireless News on October 3, 2024 at 6:28 pm

    Dell AI for Telecom solution combines data, infrastructure, software, services and use cases, along with Dell Technologies’ partner ecosystem The technology problems communications service providers (CSPs) are currently navigating are complex and significant; decisions made today around cloud strategy, radio access network (RAN) disaggregation, modernization of business support systems (BSS) and operational support systems (OSS), The post For CSPs, AI success takes technology and people appeared first on RCR Wireless News.

  • Microsoft to invest $4.7B in Italy’s cloud, AI future
    by Catherine Sbeglia Nin on October 3, 2024 at 3:43 pm

    The investment will also provide digital and AI skills training to more than 1 million Italians by the end of 2025, said Microsoft Microsoft announced this week a $4.7 billion investment to expand Italy’s hyperscale cloud and AI datacenter infrastructure. The investment will be doled out over the next two years and is the tech The post Microsoft to invest $4.7B in Italy’s cloud, AI future appeared first on RCR Wireless News.

  • CelcomDigi, SK Telecom to develop AI service for the Malaysian market
    by Juan Pedro Tomás on October 3, 2024 at 2:42 pm

    CelcomDigi and SK Telecom will share knowledge and work together on AI use cases tailored to the Malaysian market Malaysian operator CelcomDigi and South Korea’s SK Telecom signed a memorandum of understanding (MoU) with the aim of collaborating on the development and commercialization of AI services for the Malaysian market. As part of the agreement, The post CelcomDigi, SK Telecom to develop AI service for the Malaysian market appeared first on RCR Wireless News.

  • O2 Telefonica, Nokia achieve speeds of 1.7 Gbps in 5G SA test
    by Juan Pedro Tomás on October 3, 2024 at 2:40 pm

    O2 Telefonica carried out the test in the so-called Innovation Cluster in Potsdam German carrier O2 Telefonica, owned by Spanish operator Telefonica, has achieved peak download speeds of more than 1.7 Gbps by bundling four frequency bands in 5G Standalone (5G SA) mode, the telco said in a release. The carrier noted that the measurements The post O2 Telefonica, Nokia achieve speeds of 1.7 Gbps in 5G SA test appeared first on RCR Wireless News.

  • Microsoft to invest EUR 4.3 bln on Italian AI and cloud data centre infrastructure
    on October 3, 2024 at 7:36 am

    (Telecompaper) Microsoft has announced plans to invest EUR 4.3 billion over the next two years to expand its artificial intelligence (AI) and cloud infrastructure in Italy...

  • Zayo, TPG signal interest in Crown Castle's fibre, wireless assets - report
    on October 3, 2024 at 7:30 am

    (Telecompaper) Zayo Group and private equity firm TPG have both expressed interest in acquiring the fibre and wireless assets of telecom infrastructure firm Crown...

  • Bouygues Telecom starts new multi-play offer B.iG to counter slower market growth
    on October 3, 2024 at 7:19 am

    (Telecompaper) French operator Bouygues Telecom has presented a new strategy for the consumer mass market, in an attempt to overcome the pressure on ARPU from ongoing promotions and intense competition...

  • TIM receives EUR 700 mln bid for Sparkle from Asterion and Italy's Treasury
    on October 3, 2024 at 7:12 am

    (Telecompaper) Telecom Italia (TIM) said it has received an offer for its submarine cable unit Sparkle from Italy's Treasury and Spanish infrastructure fund Asterion, confirming earlier reports...

  • OpenAI raises USD 6.6 billion in new funding round
    on October 3, 2024 at 6:34 am

    (Telecompaper) OpenAI, the company behind the ChatGPT software, announced it's raised USD 6.6 billion in new funding from investors...

  • Escaping the Matrix: AI and Submarine Cables
    by amauldin@telegeography.com (Alan Mauldin) on October 2, 2024 at 12:03 pm

    We are now moving from sci-fi to reality with the launch of many AI services that are poised to transform industries and reshape our daily lives. While data centers are expanding rapidly to support AI requirements, there is less clarity on how AI might impact long-haul network infrastructure, especially submarine cables. This is exactly what I delved into during my keynote at Submarine Networks World 2024.

  • International Internet Bandwidth Connected To Africa Has Almost Quadrupled Since 2020
    by pbrodsky@telegeography.com (Paul Brodsky) on October 1, 2024 at 12:00 pm

    Global internet bandwidth rose by 22% in 2024, continuing its slow but steady decline over the past few years. Total international bandwidth now stands at 1,479 Tbps, representing a 4-year CAGR of 25%. Clearly, the pace of growth has been slowing recently. However, it varies across regions. New IP Networks research tells us that Africa has once again experienced the most rapid growth of international internet bandwidth, growing at a compound annual rate of 41% between 2020 and 2024.

  • Establishing Disaster-Resilient Networks in Asia-Pacific
    by kcarlson@telegeography.com (Kristin Carlson) on September 27, 2024 at 12:15 pm

    If you look at the agenda for ITW Asia—happening December 4-5 in Singapore—you’ll see topics spanning future networks, data infrastructure, subsea Asia, SatCom, and more. You should also see a familiar face.

  • Once a Builder of the Internet, Now an Adviser to Future Builders
    by rschult@telegeography.com (Rob Schult) on September 26, 2024 at 12:15 pm

    Sylvie LaPerrière, one of TeleGeography's esteemed partners, is a known tech leader in the digital infrastructure community. You might specifically know of her work as a team lead for Google's subsea cable Equiano along the Western Coast of Africa. Or perhaps you know her as a renowned internet governance advocate and interconnection strategist.  We're so glad to welcome her decades of expertise to TeleGeography's Preferred Partners program. (This network of telecom professionals is like a telecom A-team ready to apply TG data to new and unique research projects. We're thrilled to take on new opportunities with them.) Sylvie was kind enough to speak with our team about her take on the industry, advocating for women in telecom, and setting up her own consulting shop. Read our conversation below.

  • The Man With a Golden Interconnectivity Ranking
    by kcarlson@telegeography.com (Kristin Carlson) on September 24, 2024 at 11:45 am

    Many locations around the world are clamoring to become the next great hub. But before we can identify successful practices to promote digital hubs, we first must decide how to measure that connectivity. What role do submarine cables play? How about electricity and green power? And government policies ... can those even be quantified? At Platform Global 2024, TeleGeography VP of Research Tim Stronge took to the stage to tackle these questions.

  • The Final Frontier: Comparing the Fiber Strategies of the Big Three U.S. Mobile Operators
    by tleins@telegeography.com (Tom Leins) on September 18, 2024 at 12:33 pm

    Verizon’s shock agreement to acquire ISP giant Frontier Communications in a $20 billion all-cash deal looks set to herald a new era of fixed-mobile convergence in the U.S. telecom market. The takeover—which is expected to close in 18 months, subject to regulatory approval—follows a series of eye-catching fiber-related announcements involving chief rivals AT&T Communications and T-Mobile US. Today, we take a look at the respective fiber strategies of the “Big Three” U.S. mobile operators.

  • 5G Potential in Europe
    by pbell@telegeography.com (Pete Bell) on September 12, 2024 at 11:58 am

    The first commercial 5G mobile networks were launched in Europe in mid-2019. Roughly one year later, most countries’ main mass-market rollouts were already underway. The technology continues to grow in popularity as network deployments progress. At the end of June 2024, there were an estimated 190 million 5G subscriptions across Europe, up from around 130 million a year earlier. In European markets where 5G is available, the technology accounts for an average of 27% of all mobile subscriptions.

  • How Many Submarine Cables Are There, Anyway?
    by lburdette@telegeography.com (Lane Burdette) on September 9, 2024 at 11:45 am

    TeleGeography’s Submarine Cable Map recently hit a new milestone: depicting over 600 cable systems. As of September 2024, that’s a whopping 532 in-service systems, with another 77 planned. The number of cable systems we study is constantly increasing. This is due to massive investment in this infrastructure—both along major routes and to small islands—as well as our ongoing efforts to track global systems in more detail.  The number of in-service systems is greater now than in any other year within the last two decades.

  • Hey, Who’s Using the Bandwidth?
    by pbrodsky@telegeography.com (Paul Brodsky) on September 5, 2024 at 12:08 pm

    To many people, the concepts of global network infrastructure and bandwidth markets are difficult to grasp. But to those who follow this sector, it's one of the most fundamental building blocks of the global economy. You’ve likely heard that worldwide bandwidth demand is steadily increasing. A natural follow-up question: why? Who’s generating all of this demand?

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.

  • Transforming Telephony: The Role of AI in Modern Communication
    by Allyn Jayawon on April 29, 2024 at 9:00 am

    AI is changing the game for business communication. Traditional phone systems are evolving into intelligent platforms powered by AI, offering more than just smarter calls. It’s about automation, personalisation, and … Read more "Transforming Telephony: The Role of AI in Modern Communication" The post Transforming Telephony: The Role of AI in Modern Communication appeared first on RingCentral UK Blog.

  • What is Contact Centre AI (Artificial Intelligence): Tips, Benefits, and Opportunities
    by Julien Rio on April 22, 2024 at 9:00 am

    In today’s customer-focused environment, providing exceptional service is absolutely essential. However, managing a bustling contact centre can be a significant challenge. Thankfully, Contact Centre AI (CCAI) has arrived, revolutionising the … Read more "What is Contact Centre AI (Artificial Intelligence): Tips, Benefits, and Opportunities" The post What is Contact Centre AI (Artificial Intelligence): Tips, Benefits, and Opportunities appeared first on RingCentral UK Blog.

  • Optimise Your IT Investments with Unified Communications
    by RingCentral Team on April 12, 2024 at 1:10 pm

    The return on investment of IT projects is more relevant than ever in the current economic context. Modernisation projects, while becoming critical to maintaining a sustained pace of innovation, nonetheless … Read more "Optimise Your IT Investments with Unified Communications" The post Optimise Your IT Investments with Unified Communications appeared first on RingCentral UK Blog.

  • Making AI Quality Management a Reality for Any Sized Business With RingCX
    by Bryan Peddie on April 12, 2024 at 9:03 am

    No business wants to operate in the dark. However, without a complete understanding of the customer experience, poor customer sentiment and agent behaviours can go unnoticed. Supervisors do their best … Read more "Making AI Quality Management a Reality for Any Sized Business With RingCX" The post Making AI Quality Management a Reality for Any Sized Business With RingCX appeared first on RingCentral UK Blog.

  • 9 Ways Small Businesses Use AI To Grow
    by RingCentral Team on April 12, 2024 at 8:09 am

    AI is changing the way we work, and small businesses might just be poised for the most radical transformations because of this technology. Intelligent automation, when properly used, can free … Read more "9 Ways Small Businesses Use AI To Grow" The post 9 Ways Small Businesses Use AI To Grow appeared first on RingCentral UK Blog.