Expect the biggest technological advancements the industry has seen in years.
Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the sector and force innovation on a massive scale.
5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!
The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.
Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.
The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city.
The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.
Diversified Ecosystems will play a large part too as much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.
The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.
Industry News
- Quantum and 5G-Advanced: How the next wave secures and supercharges smart grids (Reader Forum)by Andres Carvallo, CEO Founder, 512CMG on August 15, 2025 at 5:45 pm
Quantum-safe security, quantum sensing at the edge, and quantum computing for optimization make distribution networks more secure, situationally aware, and economically efficient 5G Advanced (3GPP Release 18) is giving utilities the deterministic connectivity they’ve been waiting for. The next unlock comes from weaving quantum technologies into that fabric — principally in three areas: quantum-safe security, quantum sensing at the edge, and quantum computing
- du, Huawei launch 5G-Advanced in UAEby Juan Pedro Tomás on August 15, 2025 at 3:12 pm
du said its 5G-Advanced network also enables intelligent automation, ultra-reliable low-latency communication, and massive machine-type communication In sum – what to know: 5G-A now live in UAE – du and Huawei have deployed 5G-Advanced on du’s live network, enabling faster speeds, lower latency, and expanded service capabilities. Dual-band spectrum upgrade – Uses 64T64R AAUs in
- Rogers to sell nine data centers to InfraRed Capital Partnersby Juan Pedro Tomás on August 15, 2025 at 3:11 pm
Rogers will continue to sell data center services on behalf of InfraRed and provide network connectivity to the sites In sum – what to know: Nine Canadian data centers – Rogers is divesting its Rogers Business portfolio to InfraRed Capital Partners, while retaining facilities used for its own IT and network. Proceeds to repay debt
- Infosys, Telstra form JV with acquisition of Versent stakeby Juan Pedro Tomás on August 15, 2025 at 3:10 pm
Infosys said that the partnership aims to accelerate the adoption of AI-enabled cloud and digital solutions for Australian enterprises and public sector organizations In sum – what to know: Infosys takes 75% stake in Versent – The acquisition gives Infosys operational control of the Australian cloud services firm, with Telstra retaining a 25% stake to
- China adds 104 million 5G subscribers in H1by Juan Pedro Tomás on August 15, 2025 at 3:09 pm
Local carriers had deployed a total of 4.55 million 5G base stations across China as of the end of June In sum – what to know: 104M new 5G users in H1 – China’s four major operators now have over 1.1B 5G subscribers, making up 61% of all mobile connections. China Mobile drives biggest growth
- Enterprise no-show puts India’s private 5G spectrum bid on the skidsby James Blackman on August 15, 2025 at 10:40 am
Few Indian enterprises responded to the government’s private 5G spectrum survey, undermining direct-access plans and strengthening mobile operators’ control. Vendor hopes for India to be the next big private 5G market may just have been dashed. In sum – what to know: Interest – very few enterprises showed interest in India’s private 5G spectrum survey,
- Market for core AI infra componentry set for 15% CAGR jumpby James Blackman on August 15, 2025 at 8:53 am
The market for physical data centre infrastructure will grow at a compound annual rate (CAGR) of 15 percent from 2024 to 2029, reaching $63.1 billion by the end of the period. Analyst house Dell’Oro Group puts the growth down to (you guessed it) the mad rush for AI of various kinds. “AI-ready capacity [will] accelerate
- Zayo agrees debt rescheduling to free up cash for network investmenton August 15, 2025 at 6:47 am
(Telecompaper) Zayo has agreed with holders of over 95 percent of its debt to extend the maturities to 2030...
- Apple restores blood oxygen check on Apple Watch after patent workaroundon August 15, 2025 at 6:35 am
(Telecompaper) Apple is restoring the blood oxygen check on its Apple Watch, after developing a workaround in its patent dispute with Masimo...
- Cisco: Two billion-dollar orders, with AI infrastructure driving growthby Kelly Hill on August 14, 2025 at 4:33 pm
Cisco delivered strong results for its Q4 and fiscal 2025, and expects a record 2026 driven by AI infrastructure growth In sum — what to know: AI infrastructure orders exceed goal: Cisco had set itself the goal of $1 billion in AI infrastructure order in fiscal 2025 and ended up with more than $2 billion. Big
- Huawei Cloud expands global footprintby Juan Pedro Tomás on August 14, 2025 at 4:31 pm
Huawei Cloud now operates across 34 regions and 101 availability zones In sum – what to know: Huawei Cloud’s global scale expands – Now operating in 34 regions and 101 availability zones, serving customers in over 170 countries, with 2024 cloud revenue reaching CNY 68.8 billion. Strong AI ecosystem integration – Supports over 1,300 AI
- Kagan: Thoughts on AT&T CEO memo on loyalty between workers and companyby Jeff Kagan on August 14, 2025 at 4:30 pm
Could this be the start of something good? Let me say good job to John Stankey, CEO of AT&T. Common sense may be making a comeback. That’s if other CEOs join in. Time will tell. In recent decades, everything seemed to go off-track and become, well, strange. Both from the direction of companies with acquisitions
- Pre-Conference Reading List: Submarine Networks World 2025by TeleGeography Staff on August 14, 2025 at 2:04 pm
What is the global submarine cable industry thinking about right now? What are the key debates and headlines to know? And what is Singapore like in September? These are a few of the questions Submarine Networks World attendees are asking as they gear up for next month's conference. We may not be experts in the weather department, but we do have insight into the event agenda and a few pieces worth reading or watching before jetting off to Singapore. 👇
- HTC launches Vive Eagle smart glasseson August 14, 2025 at 11:42 am
(Telecompaper) HTC announced the launch of AI glasses called the Vive Eagle. Initially launching in Taiwan, Vive Eagle is equipped with a number of AI...
- DayOne announces EUR 1.2 bln hyperscale data centre in Finlandon August 14, 2025 at 10:44 am
(Telecompaper) Singapore-based global data centre developer and operator DayOne has announced a EUR 1.2 billion investment in a hyperscale data centre campus in Lahti, Finland...
- 3 Group's H1 results rise after UK merger in Juneon August 14, 2025 at 8:58 am
(Telecompaper) 3 Group reported revenues for the first half of 2025 of HKD 42.0 billion, up 5 percent year-on-year and a 3 percent increase at constant currency rates...
- Deutsche Telekom introduces AI phone and tablet with Perplexity in European marketson August 14, 2025 at 8:16 am
(Telecompaper) Deutsche Telekom is introducing its new AI phone and tablet, equipped with the Perplexity AI assistant, in European markets...
- Telstra posts solid FY earnings driven by mobile, sells Versent stakeon August 14, 2025 at 7:28 am
(Telecompaper) Telstra delivered a solid performance for the year ended 30 June, driven by strong growth in its mobile business and significant network infrastructure achievements...
- Cisco tops Q4 guidance with sales up 8%, sees further growth ahead on AI boomon August 14, 2025 at 6:33 am
(Telecompaper) Cisco reported revenues of USD 14.7 billion for its fiscal fourth quarter to July, up 8 percent year-on-year and at the high end of its guidance...
- Predicting How AI Will Impact Enterprise Networksby gbryan@telegeography.com (Greg Bryan) on August 13, 2025 at 7:38 pm
Predicting the future is hard. As an analyst, that is exactly what people hope I can do. Of course, no one can predict the future, but we can model various outcomes given the best data we have on hand. So using the data, let's make a prediction about the future impact of AI on enterprise networks.
- Singtel reports strong Q1 despite currency headwindson August 13, 2025 at 9:44 am
(Telecompaper) Singtel reported a strong performance for the company's fiscal first quarter ended 30 June, with underlying net profit rising 14 percent year-on-year...
- Perplexity offers to buy Google Chrome browser for USD 34.5 billionon August 13, 2025 at 6:19 am
(Telecompaper) AI startup Perplexity has offered to buy Google's Chrome browser for USD 34.5 billion, in an effort to challenge Google's dominance in web search...
- How Regulation Impacts Interconnectivityby Guest Post on August 4, 2025 at 12:05 pm
With every refresh of our Market Connectivity Score, we find new stories to tell about the state of interconnectivity.
- Conference Crib Notes: Capacity Europe Editionby TeleGeography Staff on August 1, 2025 at 12:05 pm
If you're like our team, you're gearing up for Capacity Europe. Per usual, we're here to help you prep for the event in London. Here's what to know, when to register, and which topics to read up on in advance.
- You've Read About Submarine Cable Breaks. Now Read About the Repairs.by amauldin@telegeography.com (Alan Mauldin) on July 24, 2025 at 12:15 pm
There is no shortage of headlines about high-profile cable breaks, particularly around the Baltic Sea and Taiwan. But it's worth remembering that where there have been faults, there have also been repairs.
- The Last Call for Landline Telephony? Not Yet.by pbell@telegeography.com (Pete Bell) on July 22, 2025 at 6:48 pm
How many landlines are in service in 2025?
- The Regulatory and Geopolitical Environment of Cable Faults and Maintenanceby lburdette@telegeography.com (Lane Burdette) on July 18, 2025 at 6:28 pm
Undersea cables are crucial to the global economy and national security. It's no surprise, then, that governments and regional industry groups are considering how to enhance submarine cable security and resilience.
- 5G Progress Report: Brazilby tleins@telegeography.com (Tom Leins) on July 13, 2025 at 12:00 pm
Brazil’s multi-band 5G spectrum auction concluded in November 2021, resulting in total commitments of $8.5 billion (BRL 47.2 billion) and bids from major players: Telefónica Brasil (Vivo), Claro Brasil, and TIM Brasil. It also garnered attention from established regional companies, such as Algar Telecom and Sercomtel, as well as several lesser-known participants. How are Brazil's 5G licensees making progress three and a half years later? Here's what the data says.
- Investing in the Future of Mexico’s Telco Landscapeby TeleGeography Staff on July 9, 2025 at 12:15 pm
We're sure many of our readers are gearing up for Mexico Connect. Let us help you prepare for the main event in Mexico City. Here's what you need to know, when to register, and which topics to review in advance.
- It’s Going to Take $3 Billion to Ensure Submarine Cable Repair Ships Can Keep the World Connectedby TeleGeography Staff on June 30, 2025 at 3:48 pm
A new report details what is needed to sustain current service levels and reduce repair delays for the undersea cables that carry global internet traffic.
- AI-Powered Call Analytics: Leveraging Data for Business Insightsby Allyn Jayawon on October 21, 2024 at 9:00 am
At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.
- The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Securityby Allyn Jayawon on October 14, 2024 at 9:00 am
As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.
- Personalisation in Telephony: How AI Transforms User Experiencesby RingCentral Team on October 7, 2024 at 9:00 am
Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.
- Challenges and Opportunities: AI Adoption in Telephony for Businessesby RingCentral Team on September 30, 2024 at 9:00 am
In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.
- How AI is Transforming Security in Telephony: A Detailed Overviewby RingCentral Team on September 23, 2024 at 9:00 am
In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.
- Instant Messaging in Business Communicationsby silvia campean on August 12, 2024 at 9:00 am
What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.
- Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demoby RingCentral Team on July 22, 2024 at 9:00 am
Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.
- Optimise Outbound Calling with AI-powered Predictive Dialersby Allyn Jayawon on June 3, 2024 at 9:00 am
Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.
- AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024by Allyn Jayawon on May 13, 2024 at 9:00 am
In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.
- AI-Powered Voice Recognition: Transforming Telephonyby Allyn Jayawon on May 6, 2024 at 9:00 am
Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.