Telecommunications

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • Engineering the Future: AI, Automation and the Tech Powering Telecom’s Next Chapter with Sean Shahini of Inorsa
    by Carrie Charles on April 30, 2025 at 11:23 am

    In this episode of Let’s Get Digital, host Carrie Charles sits down with Sean Shahini, the visionary Founder and CEO of Inorsa, to discuss the future of telecom engineering through the lens of automation, AI, and intelligent infrastructure. Sean shares how he left a successful engineering career to launch Inorsa, a platform built to tackle

  • L3Harris’ Two47 MCX solution supports mission-critical, future-ready communications
    by L3Harris and RCR Wireless News (Sponsored) on April 30, 2025 at 9:58 am

    Technology evolves rapidly — and so do the challenges facing those operating mission-critical applications, particularly those in the power and utilities industries. These challenges include financial and legal constraints, varying regional laws, wireless spectrum limitations, equipment obsolescence and ongoing supply chain disruptions. For these organizations, keeping pace with technology trends and future-proofing their networks and

  • E& Group revenue grows 19% in Q1, net profit more than doubles
    on April 30, 2025 at 8:02 am

    (Telecompaper) E& Group said its revenue increased by 18.7 percent year-on-year to AED 16.9 billion in the first three months to March from AED 14.2 billion in the previous year...

  • Samsung grows Q1 profits thanks to premium smartphones
    on April 30, 2025 at 6:41 am

    (Telecompaper) Samsung Electronics reported modest growth in the first quarter, as the launch of a new flagship range of smartphones helped offset the impact of US...

  • Meta launches standalone mobile app for AI chatbot
    on April 30, 2025 at 6:13 am

    (Telecompaper) Meta is launching a standalone mobile app for its Meta AI chatbot. Unveiled at the company's LlamaCon conference on AI, the app available for Android...

  • Amazon enters orbit, launches 27 LEO satellites
    by Catherine Sbeglia Nin on April 29, 2025 at 5:07 pm

    Amazon plans to deploy a constellation of 3,236 satellites to provide high-speed internet to remote and underserved areas Amazon took a major step forward in its plans to build a global satellite internet network on Sunday, successfully launching its first 27 operational satellites for Project Kuiper. The satellites were carried into low Earth orbit aboard

  • The broadband balancing act: WISPA, BEAD, LEOs and the future of rural connectivity (Analyst Angle)
    by Adlane Fellah on April 29, 2025 at 4:40 pm

    WISPA may have started with a narrow focus on fixed wireless for broadband, but today it’s anything but one-dimensional The national broadband conversation is undergoing a big shift. Between the long-awaited rollout of BEAD funding, the emergence of low Earth orbit (LEO) satellite technology, and the increasing demand for high-quality internet in multifamily and commercial

  • Reliance Jio dominates 5G FWA market in India
    by Juan Pedro Tomás on April 29, 2025 at 4:32 pm

    Reliance Jio Infocomm ended January with 4.8 million 5G FWA subscribers, followed by Bharti Airtel with over 800,000. In sum – what you need to know: Jio leads the pack – India reached 5.7 million 5G FWA users by January 2025, with Reliance Jio holding an 85% market share.. Category shift signals growth – For

  • Canal+ Group revenues dip 2.5% in Q1
    on April 29, 2025 at 2:44 pm

    (Telecompaper) Canal+ Group released a trading update for the three months to March, saying that its operations performed in line with expectations and maintained the focus on enhancing cash generation...

  • Why might nuclear energy be the key for AI’s growing power needs
    by Juan Pedro Tomás on April 29, 2025 at 2:03 pm

    The rise of artificial intelligence (AI) is changing the world, but behind this new scenario lies an immense and growing need for energy. As this demand increases, tech companies and governments are scrambling to find reliable, clean energy sources to power the next generation of AI applications. One solution that’s gaining attention: nuclear energy. The

  • MediaTek on the ‘radical change in architecture’ for Wi-Fi 7
    by RCR Wireless News on April 29, 2025 at 1:33 pm

    Wi-Fi 7 is about more than just speed — MediaTek implementations leverage MLO to boost throughput and dramatically reduce latency Wi-Fi 7 is more than just an upgrade in wireless speed—it’s a transformative shift in architecture, performance, and reliability. At the heart of this shift is Multi-Link Operation (MLO), the defining feature of Wi-Fi 7, and

  • Spotify beats Q1 Premium subscribers forecast but warns of short-term 'noise'
    on April 29, 2025 at 1:02 pm

    (Telecompaper) Spotify has reported first-quarter figures showing that Premium subscriber numbers were higher than expected, with monthly active users (MAUs) in...

  • AI boom sparks energy showdown in South Carolina – data centers face power premium
    by James Blackman on April 29, 2025 at 10:49 am

    In sum – what to know AI power panic – South Carolina’s Santee Cooper hikes rates on mega users (50MW+), amid wider fears that surging AI energy demand could burden ordinary customers with 70% higher bills. AI gold rush – Google, Meta, and others are pouring billions into South Carolina data centers, drawn by strategic

  • Ceconomy group CEO to become digital minister in new German government
    on April 29, 2025 at 8:19 am

    (Telecompaper) Karsten Wildberger, the CEO of the Ceconomy Group and chairman of the management board of Media-Saturn Holding, has been appointed by Germany's...

  • Spanish and Portuguese telecom networks recover services following massive blackout
    on April 29, 2025 at 8:15 am

    (Telecompaper) Operators in Spain and Portugal said telecommunications networks were functioning normally on 29 April after the largest power cut in Europe's recent...

  • NXP names new CEO ahead of Sievers' retirement at year-end
    on April 29, 2025 at 6:57 am

    (Telecompaper) The CEO of NXP Semiconductors, Kurt Sievers, has announced he will retire at the end of 2025, after over five years leading the company and 30 years in total with the chip group...

  • SK Telecom loses over 34,000 subscribers in first day of Sim replacements
    on April 29, 2025 at 6:38 am

    (Telecompaper) The security incident at SK Telecom which caused the Korean operator to replace all customer Sims has cost the company more than 34,000 subscribers in a single day...

  • Amazon completes first launch of Kuiper satellites
    on April 29, 2025 at 6:20 am

    (Telecompaper) Amazon.com has completed the launch of the first 27 satellites in its 'Project Kuiper', preparing the way for satellite broadband services from the company...

  • How AI boosted Alphabet’s Q1 results
    by Kelly Hill on April 28, 2025 at 4:31 pm

    Alphabet sees a boost from AI across its businesses Alphabet reported solid first quarter 2025 earnings, with consolidated revenues up 12% from the same time last year, driven by growth across its segments. Google Cloud revenues jumped 28% year-on-year, to $12.3 billion. Sundar Pichai, CEO of Alphabet, said that the company’s Cloud segment was growing

  • Philippines opens first GPU-powered, AI-first hyperscale data center
    by Juan Pedro Tomás on April 28, 2025 at 3:49 pm

    The data center is powered by NVIDIA GPU servers and features the first “GPU as a Service” (GPUaaS) offering in the Philippines In sum – what you need to know: AI-first infra – PLDT’s VITRO Sta. Rosa is the Philippines’ first hyperscale data center built for AI, offering 50MW capacity and GPUaaS powered by NVIDIA.

  • Finding a Rhythm at Capacity LATAM: Four Takeaways from Brazil
    by pwood@telegeography.com (Peter Wood) on April 21, 2025 at 12:00 pm

    Industry conferences are like orchestras: they bring together many sounds which may be hard for the untrained ear to differentiate. We at TeleGeography are well-equipped to listen to the many melodies sung at telecom industry gatherings. Most recently, I joined colleagues in São Paulo to discuss regional trends at the Capacity LATAM event.

  • Automate or Bust: What's the Real Benefit of Network Automation?
    by gbryan@telegeography.com (Greg Bryan) on April 17, 2025 at 12:08 pm

    Today on TeleGeography Explains the Internet, we welcome Michael Martin, formerly a global network and security architect at McKinsey.  Michael has extensive experience and knowledge in the enterprise network space. I wanted to get his take on the industry's state of implementation of network automation among enterprises.

  • Fabulous, Unforgiving, Ever-Changing: Carl Roberts on His Career in Telecom and Tech
    by jmiller@telegeography.com (Jayne Miller) on April 14, 2025 at 12:03 pm

    Carl Roberts is feeling energized. The senior ICT executive and advisor to a myriad of C-suite teams—who is also the newest addition to TeleGeography's roster of Preferred Partners—recently chatted with the TeleGeography team about his time in the industry and the constant changes that have been an energizing force in his career.

  • Mobile Market Overview: Still Buoyant Into 2025
    by pbell@telegeography.com (Pete Bell) on April 10, 2025 at 12:02 pm

    At the end of 2024, the global mobile subscription total stood at 8.8 billion, according to figures from our GlobalComms Database. This is up from 8.7 billion a year earlier and 8.5 billion at end-2022. Ten years ago, the total was closer to 7.0 billion; at the end of 2004, it was just 1.7 billion.

  • Two Decades of Datacloud Global Congress
    by TeleGeography Staff on April 7, 2025 at 12:00 pm

    Datacloud Global Congress returns June 3-5, 2025, in Cannes. And we have a birthday to celebrate. The event is recognizing 20 years as the premier global event for data center, cloud, AI, and investment leaders.

  • One Patent to Rule Them All? Demystifying China’s “Terrifying” Cable-Cutting Tech
    by tstronge@telegeography.com (Tim Stronge) on April 3, 2025 at 12:00 pm

    My family has probably watched Lord of the Rings a dozen times or more1. We can (and sometimes will) quote entire passages from the films.

  • Bandwidth Demand is Strong in Latin America, But It's Slowing
    by TeleGeography Staff on April 2, 2025 at 12:03 pm

    It's true. The localization of content, applications, and compute in local hubs like São Paulo—paired with submarine cable delays, network buildout logistics, and the simple fact that bandwidth demand can't keep doubling—has slowed bandwidth demand in Latin America.

  • What Are CDNs, and What Do They Have To Do With the Cloud?
    by pchristian@telegeography.com (Patrick Christian) on March 31, 2025 at 12:02 pm

    Content delivery networks (CDNs) are a geographically distributed network of servers (caches) that work together to deliver content by moving it closer to the end-users.

  • Exit Strategy: Telefonica’s Latin American Divestments, Explained
    by tleins@telegeography.com (Tom Leins) on March 26, 2025 at 12:08 pm

    Back in early 2019, after months of speculation linking Telefonica to a sale of its Central American operations, the Spanish telecom giant agreed to offload all five of its units in the region. By the end of 2019, the Madrid-based group had unveiled a five-point turnaround strategy to overhaul its business.

  • The Lay of the Land (of Local Zones)
    by pchristian@telegeography.com (Patrick Christian) on March 24, 2025 at 12:01 pm

    In early 2022, AWS announced a new element to its cloud network infrastructure: the local zone. With increased focus on moving cloud services closer to end-users, the local zone provides low-latency access to applications running closer to customers. Google offers a similar service with its dedicated interconnect service, an option to connect to a low-latency colocation facility that provides latencies of less than 5 milliseconds between the workloads in a specified region and the on-ramp location. OVH launched the same local zone service in the first quarter of 2024, and Microsoft joined in as well with their extended zone service launched in the summer of 2024. Here's how these services differ—and how many have launched.

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.