Telecommunications

Expect the biggest technological advancements the industry has seen in years.

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • Fastweb+Vodafone FY revenues dip 1.1%, wholesale up over 5%
    on February 12, 2026 at 8:33 am

    (Telecompaper) Italian operator Fastweb+Vodafone reported revenues of EUR 7.29 billion in 2025 as a whole, down 1.1 percent year on year on a pro forma basis, after...

  • Cisco raises dividend as quarterly sales growth accelerates to 10%
    on February 12, 2026 at 7:09 am

    (Telecompaper) Cisco reported better-than-expected results for its fiscal second quarter to January, fueled by demand from hyperscalers to equip data centres...

  • Amazon Leo expands service to sea through maritime resellers
    by Sulagna Saha on February 11, 2026 at 9:42 pm

    With goal to deliver faster onboard Wi-Fi and better crew communication in vessels, Amazon Leo adds new resellers extending service across global ocean routes In sum — what to know Amazon’s maritime push: Amazon Leo signs reseller agreements with maritime providers ELCOME and MNT, expanding its footprint in commercial maritime. Global oceanic coverage: The agreements

  • T-Mobile US to roll out 5G-A embedded AI features, including in-call translation, by end-2026
    on February 11, 2026 at 2:59 pm

    (Telecompaper) T-Mobile US is claiming a world first with plans to deploy real-time and agentic AI services embedded directly into its 5G-Advanced network before year-end...

  • Colt preps Middle East expansion as fiber demand accelerates
    by James Blackman on February 11, 2026 at 2:52 pm

    Europe’s largest enterprise fibre provider will scale infrastructure and partner-led operations across the Middle East, positioning itself as a regional gateway – whilst also divesting non-AI data centres in Europe to double down on asset-led digital infra. In sum – what to know: Regional scale-up – Colt will expand across Turkey, the UAE, Saudi Arabia

  • IHS Towers sells stake in I-Systems fibre network back to TIM Brasil
    on February 11, 2026 at 2:13 pm

    (Telecompaper) IHS Towers has agreed to sell its 51 percent share in the Brazilian optical fibre network provider I-Systems back to TIM Brasil, which already owns the other 49 percent...

  • What Deutsche Telekom’s AI factory reveals about Europe’s digital independence (Analyst Angle)
    by Vish Nandlall on February 11, 2026 at 1:41 pm

    DT and Nvidia jointly funded the Industrial AI Cloud, Europe’s most ambitious sovereign AI facility In early February 2026, Deutsche Telekom’s CEO Tim Höttges stood inside a gutted bank vault in Munich’s Tucherpark district and declared that Europe can do AI. Behind him sat 10,000 Nvidia Blackwell GPUs, wired together with 75 kilometers of fiber

  • ‘From core to edge’ — Telefónica Germany on cloud-native shift
    by Catherine Sbeglia Nin on February 11, 2026 at 1:41 pm

    Telefónica Germany’s CTIO Mallik Rao: Cloud-native networking is a fundamental shift in how networks are designed, built, and operated In sum – what to know: Full network transformation – Cloud-native is not just a technology shift. It must span architecture, operations, and culture, expanding from core to edge. Big obstacles – Telcos are strong at

  • Millicom and NJJ acquire Telefónica’s Chilean unit
    by Juan Pedro Tomás on February 11, 2026 at 1:26 pm

    NJJ will hold a 51% stake in the new JV, with Millicom owning the remaining 49% In sum – what to know: Joint structure – Millicom takes a 49% stake alongside NJJ’s 51%, with obligations funded from the acquired company’s cash flows and no recourse to Millicom. Low upfront payment – Telefónica receives $50 million

  • Resilience and Reach: Marcelo Cataldo on Rebuilding, Reinventing, and Reconnecting the Caribbean
    by Carrie Charles on February 11, 2026 at 1:10 pm

    In this episode, Marcelo Cataldo, CEO of Digicel, shares the extraordinary story of how he led a sweeping turnaround across 25 countries—bringing new stability, focus, and innovation to the Caribbean’s largest mobile provider. From navigating hurricanes and economic uncertainty to investing in underserved communities and modernizing legacy systems, Marcelo’s journey reveals what it truly takes

  • Mistral AI invests over EUR 1 bln in Swedish site with EcoDataCenter
    on February 11, 2026 at 11:36 am

    (Telecompaper) EcoDataCenter and Mistral AI have announced a long-term investment of EUR 1.2 billion in building a data centre specialising in artificial intelligence at EcoDataCenter's Borlaenge site...

  • America Movil maintains organic growth over 6% in Q4 with 2.8 mln postpaid net adds
    on February 11, 2026 at 7:58 am

    (Telecompaper) America Movil reported a strong finish to 2025, adding 2.8 million postpaid subscribers and over half a million new fixed broadband lines in the fourth quarter...

  • Samsung sets date for Galaxy Unpacked event
    on February 11, 2026 at 6:12 am

    (Telecompaper) Samsung Electronics will host a Galaxy Unpacked event in San Francisco on 25 February...

  • AI’s role in non-terrestrial networks
    by Christian de Looper on February 10, 2026 at 9:55 pm

    Can machine learning solve the challenges of non-terrestrial networks? Satellite-to-phone connectivity is becoming a whole lot more popular. Services are now delivering direct satellite connections to regular smartphones, extending coverage into places where traditional cell infrastructure simply doesn’t exist. Sure, most of those services are text-only, but there’s no reason to assume they won’t get

  • Starlink is winning the LEO-based internet race in major markets
    by Sulagna Saha on February 10, 2026 at 5:35 pm

    A new Ookla report traces the blistering growth of the satellite broadband provider that has been the subject of countless scoops of late Starlink is outpacing every other player in the satellite broadband race. New data from Ookla confirms that the provider is acing in almost all categories of tabulation. Runaway growth The satellite broadband

  • SoftBank delivers record revenue, maps telco strategy beyond traditional services
    by Catherine Sbeglia Nin on February 10, 2026 at 4:06 pm

    SoftBank posted approximately $34.6 billion in revenue, up 8% year-on-year In sum – what to know: Record financial performance – Revenue was up 8% year-on-year to ¥5.2 trillion (~$34.6B) and operating income rose to ¥884 billion (~$5.9B). Telecom remains a growth platform – CEO Junichi Miyakawa emphasized opportunities in standalone 5G, local 5G, and AI-RAN.

  • LG Uplus advances autonomous network with AI agents
    by Juan Pedro Tomás on February 10, 2026 at 3:32 pm

    LG Uplus said the AI-based platform anticipates traffic surges during large events and adjusts base-station settings in advance In sum – what to know: AI cuts complaints – LG Uplus says AI agents reduced mobile service complaints by 70% and home service complaints by 56% through automated fault detection and response. Full autonomy by 2028

  • Telefonica sells Chilean unit to Millicom and NJJ for USD 1.215 bln
    on February 10, 2026 at 3:17 pm

    (Telecompaper) Millicom, owner of Tigo-branded operations across Latin America, and French investment firm NJJ Holding announced the joint acquisition of 100...

  • Cisco's G300-powered network switches with 102.4 Tbps capacity to launch later this year
    on February 10, 2026 at 10:24 am

    (Telecompaper) Cisco announced the launch of its latest-generation silicon chip for switching applications, the Silicon One G300, along with two G300-powered Ethernet product families...

  • Openreach CEO to take over as CEO of BT International
    on February 10, 2026 at 9:12 am

    (Telecompaper) BT Group announced leadership changes at Openreach and BT International. From 01 April, Katie Milligan, currently Deputy CEO at Openreach, will take over from Clive Selley as CEO of Openreach...

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.