Expect the biggest technological advancements the industry has seen in years.
Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the sector and force innovation on a massive scale.
5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!
The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.
Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.
The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city.
The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.
Diversified Ecosystems will play a large part too as much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.
The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.
Industry News
- Telefonica injects EUR 347 mln into Movistar Chile uniton May 21, 2025 at 9:14 am
(Telecompaper) Telefonica has injected a total of CLP 371 billion (around EUR 347 million) into the accounts of its Telefonica Moviles Chile (Movistar Chile) unit...
- Google teams up with Xreal, Warby Parker to make smart glasses with Android XRon May 21, 2025 at 6:40 am
(Telecompaper) Google has previewed new smart glasses running Android XR, its operating system for extended reality eyewear, at its I/O developers conference...
- Singtel makes 5G SA enterprise slicing available to whole countryby Juan Pedro Tomás on May 20, 2025 at 2:46 pm
Singapore becomes the first country to offer nationwide 5G SA network slicing, as it makes an enterprise-only service available to 1.5 million consumers. In sum – what to know: Network slicing – Singtel activates 5G SA network slicing for all users, delivering improved speed, reliability, and security, including while roaming. Free upgrades – more than
- Qualcomm confirms 'multi-year' supply deal with Xiaomi for premium chipson May 20, 2025 at 2:29 pm
(Telecompaper) Qualcomm has signed a new multi-year agreement to supply processors for Xiaomi's smartphones. The announcement comes ahead of Xiaomi's planned...
- Cisco strengthens presence in France with new AI hubby Juan Pedro Tomás on May 20, 2025 at 2:03 pm
Cisco will open a new Global AI Hub in Paris to develop secure, energy-efficient infrastructure, train 230,000 in AI skills, and boost France’s AI startup ecosystem, including support for local startup and Cisco partner Mistral AI. Sovereign AI infra – Cisco will open a Paris-based AI hub focused on secure, energy-efficient infrastructure and advanced data
- Hands up if private 5G needs AI (it doesn’t, but it really does)by James Blackman on May 20, 2025 at 1:21 pm
Private 5G doesn’t need (!) AI – but telcos like BT, KPN and Telenor say it’s the difference between ticking over and taking off. Scale it up, and AI goes from ‘nice-to-have’ to non-negotiable. In sum – what to know: Casual to causal – private 5G doesn’t need AI to sell or to function, but AI
- IHS Towers to sell Rwanda operations to new entrant Paradigmon May 20, 2025 at 1:08 pm
(Telecompaper) IHS Towers has agreed to sell its Rwanda operations, including approximately 1,465 sites, to Paradigm Tower Ventures...
- Snom reveals plan to become premium brand for corporate communicationson May 20, 2025 at 12:33 pm
(Telecompaper) Snom said Fabio Albanini, its new SVP of sales and operations for EMEA & APAC, has announced a new plan for the company's long-term growth...
- Airtel to offer Google One subscription for postpaid, Wi-Fi userson May 20, 2025 at 12:16 pm
(Telecompaper) Indian mobile operator Bharti Airtel has teamed up with Google to offer the Google One cloud storage subscription service for Airtel customers...
- Customers Are Consuming More Bandwidth Than Ever: What That Means for Wholesale Pricingby bboudreau@telegeography.com (Brianna Boudreau) on May 20, 2025 at 12:05 pm
New data from TeleGeography’s Transport Networks Research Service tells a story about changing bandwidth pricing trends, the factors that drive them, and what we might expect to see in the market. Here's what we know about wholesale pricing in 2025.
- Nvidia and Mistral AI join France-UAE backed AI campus project in Parison May 20, 2025 at 7:20 am
(Telecompaper) Three months after the announcement of a multi-billion project backed by a French-Emirati consortium, more details have emerged of how the planned...
- Vodafone reports FY net loss of EUR 3.7 bln after fall in EBITDA, German writedownon May 20, 2025 at 6:57 am
(Telecompaper) Vodafone Group has forecast a return to growth in adjusted EBITDA al this year, after reporting a small drop last year...
- CBRS showdown: Balancing access and efficiency (Analyst Angle)by Frank Rayal Xona Partners and Adlane Fellah, Maravedis Research on May 20, 2025 at 2:23 am
CBRS spectrum access is under pressure as diverse stakeholders vie for midband resources Contention for Citizens Broadband Radio Service (CBRS), or midband spectrum in the 3 GHz band, is intensifying as a reorganization of the band’s allocation appears likely within the next two to three years. This spectrum race affects diverse stakeholders, including Wireless Internet
- Hot takes from Charter’s CEO on mobile, fiber and moreby Kelly Hill on May 20, 2025 at 1:53 am
Charter CEO Chris Winfrey had some hot takes at the MoffatNathanson conference Charter Communications CEO Chris Winfrey took a few shots across the industry’s bow at the recent MoffettNathanson Media, Internet and Communications Conference. Among them: The profitable fiber builds have been done already. Mobile is a feature, not a product. And for good measure,
- NVIDIA GPUs, Qualcomm CPUs — (semi) customizing AI data centersby Sean Kinney, Editor in Chief on May 19, 2025 at 6:59 pm
At Computex, NVIDIA announced NVLink Fusion to enable “semi-custom” AI data center compute architectures; Fujitsu and Qualcomm named as launch CPU partners The world of AI infrastructure, particularly the underlying silicon that powers so-called “AI factories,” is an increasingly competitive space. NVIDIA obviously holds pole position with its high-powered (and expensive) GPUs which are instrumental
- Vodafone Idea to launch 5G in its 17 key circles by Augustby Juan Pedro Tomás on May 19, 2025 at 4:20 pm
Vodafone Idea has partnered with Swedish vendor Ericsson to build the 5G infrastructure in Delhi In sum – what you need to know: Vodafone Idea launches 5G in Delhi – The telco activated its commercial 5G services in Delhi on May 15, following earlier launches in Mumbai, Chandigarh, and Patna. Targeted 5G expansion – Vodafone
- Qualcomm and e& partner to boost 5G, edge AI in UAEby Juan Pedro Tomás on May 19, 2025 at 4:18 pm
Qualcomm Technologies plans to leverage its new engineering center in Abu Dhabi to support its 5G, edge AI initiatives In sum – what you need to know: Qualcomm and e& ink strategic 5G-edge AI deal – The new partnership aims to commercialize next-gen 5G and edge AI solutions in the UAE, targeting enterprise, industrial and
- GSA: 26 telcos investing in 5G-A across 15 countriesby Juan Pedro Tomás on May 19, 2025 at 4:11 pm
The recent GSA report noted that a total of 14 operators are evaluating, testing or trialing the technology In sum – what you need to know: 26 operators across 15 countries investing in 5G-A – According to GSA, Telstra, China Mobile and Singtel are among the telcos that have already launched the technology. Ecosystem still
- Verizon talks balancing MVNOs, fiber, wirelessby Catherine Sbeglia Nin on May 19, 2025 at 3:58 pm
At the MoffettNathanson conference, Verizon Consumer Group CEO outlined a dual-engine plan to scale fiber and FWA while turning cable MVNOs into profit-friendly allies At the recent MoffettNathanson conference, Sowmyanarayan Sampath, CEO of Verizon Consumer Group, detailed the operator’s evolving strategy across wholesale partnerships, broadband convergence and infrastructure expansion. Three key themes emerged: Cable MVNOs:
- Vodacom Group FY revenue rises marginally amid forex headwindson May 19, 2025 at 8:39 am
(Telecompaper) Vodacom Group said its revenue increased 1.1 percent year-on-year to ZAR 152.2 billion in the year ended March despite significant foreign exchange headwinds...
- Korean probe finds SKT malware attack began in 2022on May 19, 2025 at 8:15 am
(Telecompaper) SK Telecom (SKT) servers containing universal subscriber identity module (USIM) data of all subscribers, including nearly 27 million units of...
- Building Tomorrow’s Internet: A 2025 Update on Cable Investmentby pbrodsky@telegeography.com (Paul Brodsky) on May 15, 2025 at 12:02 pm
A steady stream of investment has driven tremendous growth in subsea cable infrastructure to keep pace with ever-increasing bandwidth demand. According to new data from TeleGeography’s Transport Networks Research Service, the aggregate cost of new construction over the past nine years has averaged over $2 billion annually. Let's review the state of submarine cable investment in 2025.
- International Bandwidth Demand Surpasses 6.4 Pbpsby amauldin@telegeography.com (Alan Mauldin) on May 12, 2025 at 12:15 pm
According to new data from TeleGeography’s Transport Networks Research Service, global bandwidth demand continues to climb. But, as has been the story for the last several years, this growth is coming at a slower and slower rate. Here's what this says about long-haul networks in 2025.
- The Submarine Cable Boom as Told by a Decade of TeleGeography Mapsby jmiller@telegeography.com (Jayne Miller) on May 8, 2025 at 11:45 am
There's been lots of conversation about the recent boom in submarine cable construction. This flurry of activity becomes clearer when our annual map is viewed over time.
- The Strategic Importance of Eurasia on Global Connectivityby TeleGeography Staff on May 2, 2025 at 12:15 pm
We're sure many of our readers are gearing up for Capacity Eurasia 2025. Let us help you prepare for the main event in Istanbul. Here's what to know, when to register, and what topics to brush up on in advance.
- Finding a Rhythm at Capacity LATAM: Four Takeaways from Brazilby pwood@telegeography.com (Peter Wood) on April 21, 2025 at 12:00 pm
Industry conferences are like orchestras: they bring together many sounds which may be hard for the untrained ear to differentiate. We at TeleGeography are well-equipped to listen to the many melodies sung at telecom industry gatherings. Most recently, I joined colleagues in São Paulo to discuss regional trends at the Capacity LATAM event.
- Automate or Bust: What's the Real Benefit of Network Automation?by gbryan@telegeography.com (Greg Bryan) on April 17, 2025 at 12:08 pm
Today on TeleGeography Explains the Internet, we welcome Michael Martin, formerly a global network and security architect at McKinsey. Michael has extensive experience and knowledge in the enterprise network space. I wanted to get his take on the industry's state of implementation of network automation among enterprises.
- Fabulous, Unforgiving, Ever-Changing: Carl Roberts on His Career in Telecom and Techby jmiller@telegeography.com (Jayne Miller) on April 14, 2025 at 12:03 pm
Carl Roberts is feeling energized. The senior ICT executive and advisor to a myriad of C-suite teams—who is also the newest addition to TeleGeography's roster of Preferred Partners—recently chatted with the TeleGeography team about his time in the industry and the constant changes that have been an energizing force in his career.
- Mobile Market Overview: Still Buoyant Into 2025by pbell@telegeography.com (Pete Bell) on April 10, 2025 at 12:02 pm
At the end of 2024, the global mobile subscription total stood at 8.8 billion, according to figures from our GlobalComms Database. This is up from 8.7 billion a year earlier and 8.5 billion at end-2022. Ten years ago, the total was closer to 7.0 billion; at the end of 2004, it was just 1.7 billion.
- Two Decades of Datacloud Global Congressby TeleGeography Staff on April 7, 2025 at 12:00 pm
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- AI-Powered Call Analytics: Leveraging Data for Business Insightsby Allyn Jayawon on October 21, 2024 at 9:00 am
At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.
- The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Securityby Allyn Jayawon on October 14, 2024 at 9:00 am
As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.
- Personalisation in Telephony: How AI Transforms User Experiencesby RingCentral Team on October 7, 2024 at 9:00 am
Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.
- Challenges and Opportunities: AI Adoption in Telephony for Businessesby RingCentral Team on September 30, 2024 at 9:00 am
In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.
- How AI is Transforming Security in Telephony: A Detailed Overviewby RingCentral Team on September 23, 2024 at 9:00 am
In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.
- Instant Messaging in Business Communicationsby silvia campean on August 12, 2024 at 9:00 am
What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.
- Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demoby RingCentral Team on July 22, 2024 at 9:00 am
Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.
- Optimise Outbound Calling with AI-powered Predictive Dialersby Allyn Jayawon on June 3, 2024 at 9:00 am
Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.
- AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024by Allyn Jayawon on May 13, 2024 at 9:00 am
In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.
- AI-Powered Voice Recognition: Transforming Telephonyby Allyn Jayawon on May 6, 2024 at 9:00 am
Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.