Telecommunications

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • How will Wi-Fi 7 support the future of IoT?
    by Catherine Sbeglia Nin on March 12, 2025 at 1:33 am

    With powerful features like 320 MHz channels, 4096-QAM modulation and Multi-Link Operation, Wi-Fi 7 has been positioned as a potential game changer for IoT The latest numbers for global connected Internet of Things (IoT) devices show a rapidly expanding ecosystem. According to IoT Analytics, there are approximately 18.8 billion IoT devices globally, marking a 13%

  • Airtel, Starlink to boost broadband services in India
    by Juan Pedro Tomás on March 11, 2025 at 4:02 pm

    As part of this partnership, Airtel and SpaceX will consider making Starlink equipment available through Airtel’s retail stores Indian carrier Bharti Airtel announced that it has entered into an agreement with SpaceX to offer Starlink’s broadband services to customers in India. In a release, Airtel noted that this marks the first such agreement in the

  • Nokia completes 5G equipment deliveries to Vodafone Idea
    by Juan Pedro Tomás on March 11, 2025 at 3:59 pm

    Nokia indicated that it is on track to deliver more than 60,000 technology sites — including thousands of new 4G sites — to Vodafone Idea by the end of March Finnish telecom equipment provider Nokia confirmed it has successfully delivered all necessary 5G gear to Indian operator Vodafone Idea in preparation for its upcoming 5G

  • SES and Lynk Global partner on D2D service development
    by Catherine Sbeglia Nin on March 11, 2025 at 3:56 pm

    As part of the agreement, SES will provide Series B funding for Lynk Global’s growing satellite constellation Satellite communications provider SES and Lynk Global have teamed up to accelerate the development of the direct-to-device (D2D) satellite communications market. As part of the agreement, SES will provide Series B funding for Lynk Global’s growing satellite constellation

  • Is NB-IoT losing its edge? Why operators are turning to LTE, 5G and satellite for 2025 (Reader Forum)
    by Ian Marsden, CTO, Eseye on March 11, 2025 at 3:21 pm

    In the early days, Narrowband IoT (NB-IoT) was touted as the ultimate low-cost, low-power solution that would upend the IoT connectivity market for good. Offering reliable indoor coverage and minimal power consumption, it promised massive-scale deployments across essential products such as smart meters, environmental sensors and asset-tracking devices — critical for a developing technological world.

  • A reflection from Mobile World Congress—our one fine day is not that far
    by Sean Kinney, Editor in Chief on March 11, 2025 at 2:40 pm

    Editor’s note: While you’re reading this, put on the song “One Fine Day” by David Byrne. It’s from the album Byrne made with Brian Eno called Everything That Happens Will Happen Today. I can’t think of a more appropriate title. For me to understand things, I tend to try to systematize them, layer in context,

  • Four roles AI can play in the telecom network, plus testing considerations
    by Kelly Hill on March 11, 2025 at 2:32 pm

    There is a significant amount of activity across industry standardization bodies to look at what is needed and how to implement AI, particularly in operational network environments, through groups ranging from the AI-RAN Alliance, the O-RAN Alliance, the Telecom Infra Project (TIP), 3GPP and others. So what functions is AI likely to support in telecom

  • ‘IoT failed because the romantics were in charge – it is different now’
    by James Blackman on March 11, 2025 at 12:16 pm

    In case you missed IoT Stars – last Tuesday evening, the old Estrella Damn brewery, Barcelona – here is a recap of our conversation on stage with Wienke Giezeman, co-founder at Amsterdam-based LoRaWAN collective The Things Industries. And in case you don’t know IoT Stars – a kind of loose off-Broadway touring show that rocks

  • True revamps executive team, appoints Brekke as CEO
    on March 11, 2025 at 12:09 pm

    (Telecompaper) Thai operator True has announced a leadership restructuring. True has named Sigve Brekke as Group CEO, while Manat Manavutiveth, the current CEO,...

  • AT&T at MWC: Open RAN, AI and more
    by Kelly Hill on March 10, 2025 at 5:49 pm

    AT&T network CTO Yigal Elbaz on AI, Open RAN and how MWC trends from past years are playing out RCR Wireless News caught up with Yigal Elbaz, AT&T’s SVP of technology and network services and network CTO for AT&T Services, at Mobile World Congress in Barcelona, to get the latest on what’s happening with the

  • Verizon EVP Joe Russo on AI, automation, RAN and RIC
    by Sean Kinney, Editor in Chief on March 10, 2025 at 5:26 pm

    Ahead of Mobile World Congress, Verizon put out a good bit of news, most of which speaks broadly to how it’s laying the groundwork for its long-term network evolution. To briefly call a few out:  Verizon Executive Vice President and President of Global Networks and Technology Joe Russo sat with me in a cafe on

  • Orange 5G network in France records two-fold rise in 700 MHz footprint during February
    on March 10, 2025 at 11:04 am

    (Telecompaper) French operator Orange has further progressed its large-scale activations of 5G sites on 700 MHz frequencies during February...

  • BT Group reverses decision to drop BT brand for consumers
    on March 10, 2025 at 9:17 am

    (Telecompaper) BT Group CEO Alison Kirkby has abandoned plans to drop the BT brand for consumers amid concerns that the move could alienate older customers, reports The Telegraph...

  • Mitel confirms Chapter 11 filing, aims for swift debt restructuring deal
    on March 10, 2025 at 7:32 am

    (Telecompaper) Mitel has confirmed it's filing for Chapter 11 protection from creditors in the US, while it works on a debt restructuring with its lenders...

  • Keppel leads acquisition of subsea cable specialist Global Marine Group
    on March 10, 2025 at 6:55 am

    (Telecompaper) Singapore's Keppel announced that Keppel Infrastructure Fund (KIF) and its co-investor have acquired all of UK-headquartered specialist provider of...

  • Trump administration to restructure BEAD programme
    on March 7, 2025 at 9:36 am

    (Telecompaper) US Secretary for Commerce Howard Lutnick has issued a statement revealing he had begun a "rigorous review" of the USD 42.5 billion federal subsidy programme Broadband Equity, Access and Deployment...

  • Europe's Ariane 6 mission puts CSO-3 satellite into orbit in first commercial flight
    on March 7, 2025 at 8:55 am

    (Telecompaper) Arianespace has announced that Europe's new heavy-lift launcher has successfully completed its first commercial flight, following the inaugural mission carried out in July 2024...

  • HPE starts round of job cuts after fall in margins in Q1
    on March 7, 2025 at 8:23 am

    (Telecompaper) Hewlett Packard Enterprise is starting a round of job cuts after weak first-quarter results...

  • Gayo confirmed as Telefonica COO in latest management shake-up
    on March 6, 2025 at 1:17 pm

    (Telecompaper) Telefonica has announced the appointment of Emilio Gayo as its new chief operating officer (COO), replacing company veteran Angel Vila Boix, in a...

  • The Rise of Fiber
    by pbell@telegeography.com (Pete Bell) on March 6, 2025 at 1:07 pm

    Fiber broadband is now by far the most common means of fixed broadband connectivity worldwide, although the picture varies from region to region.

  • TP-Link slams US Congress calls for Americans to remove Chinese wireless routers
    on March 6, 2025 at 11:41 am

    (Telecompaper) US-based TP-Link has poured scorn on a US congressional appeal for Americans to remove so-called "Chinese" routers from their household networks...

  • It’s Time To Learn About Latency
    by pbrodsky@telegeography.com (Paul Brodsky) on March 4, 2025 at 1:15 pm

    Latency is a term that’s frequently cited when discussing long-haul networks. But what is it really?

  • How Many Submarine Cables Are There, Anyway?
    by lburdette@telegeography.com (Lane Burdette) on February 27, 2025 at 1:30 pm

    TeleGeography’s Submarine Cable Map recently hit a new milestone: depicting over 650 cable systems. As of February 2025, that’s a whopping 570 in-service systems, with another 81 planned. The number of cable systems we study is constantly increasing. This is due to massive investment in this infrastructure—both along major routes and to small islands—as well as our ongoing efforts to track global systems in more detail.  The number of in-service systems is greater now than in any other year within the last two decades.

  • Mother Earth, Motherboard
    by amauldin@telegeography.com (Alan Mauldin) on February 26, 2025 at 1:09 pm

    A few weeks ago, I returned to sunny Honolulu for TeleGeography’s annual telecom trends workshop at PTC. As usual, Brianna Boudreau explored global pricing trends, and Jon Hjembo shared insights from the data center world. A bit unusual was the name of my segment: Mother Earth, Motherboard. This title was actually inspired by an article written in 1996:

  • Evaluating Interconnection Market Health
    by jhjembo@telegeography.com (Jon Hjembo) on February 19, 2025 at 1:07 pm

    What makes a city a hub? And what makes a hub healthy? Before we answer these questions, we must acknowledge that the interconnection market is not a homogeneous thing. It's an ecosystem comprised of numerous critically interdependent parts, much like a body or a machine.

  • The State of the Network: Your 2025 Update on the Telecom Industry
    by kcarlson@telegeography.com (Kristin Carlson) on February 17, 2025 at 12:47 pm

    Hello, gentle readers, and welcome to the 2025 State of the Network Report—our eighth edition. The TeleGeography team spent the last year compiling market surveys, building algorithms, and analyzing emerging trends, and now we're ready to share the highlights. 

  • From Clickbait to Reality: A Deep Dive Into Global Pricing Trends
    by bboudreau@telegeography.com (Brianna Boudreau) on February 12, 2025 at 1:00 pm

    In 2024, we saw many telecom headlines in the mainstream media. There were stories on the evening news about submarine cables relating to geopolitics, network outages, and even the potential impact of AI. At this year’s Pacific Telecommunications Council conference, I thought it would be interesting to take a closer look at how those headlines actually impacted the market in terms of pricing. 

  • How Do Wholesale Carriers Fit In the Global Traffic Picture?
    by pbrodsky@telegeography.com (Paul Brodsky) on February 11, 2025 at 1:09 pm

    Broadly speaking, telecom service providers have two ways of connecting traffic to a destination telco. They can either connect directly with the destination carrier or route traffic to a wholesale carrier that connects to a destination telco. Although many retail service providers, such as mobile operators, MVNOs, and cable broadband providers, rely heavily on wholesale carriers to transport and terminate their customers’ international calls, wholesale revenues are down 11% from ten years ago. Let’s take a moment to dive in a bit and see what's going on.

  • The Podcast Goes Dark! (Dark Fiber, That is)
    by jmiller@telegeography.com (Jayne Miller) on February 6, 2025 at 1:15 pm

    We haven't been getting enough fiber here at TeleGeography Explains the Internet, but we're about to change that. Nutritional jokes aside, this week, we welcome Todd Chapman, a veteran in fiber development, to the hot seat. Todd walks us through the ins and outs of Layer 0 of the physical infrastructure underlying data transmission. Some classic explaining of the internet.  In this episode, you'll get a walkthrough of the process that takes a fiber project from manufacturing to lit service—get ready to learn a thing or two about different types of fiber and their uses. We also get some good explanations of the dark fiber market and an overview of when enterprises might be interested in leasing dark fiber instead of lit service. Here's a glimpse at what we discussed. Scroll to the bottom to listen to the whole discussion in its fiber-rich glory.

  • An Interconnectivity Expert's Take on Emerging Hubs, AI, and Network Resilience in 2025
    by jmiller@telegeography.com (Jayne Miller) on February 5, 2025 at 12:45 pm

    Digital Infrastructure Industry Expert Maya Glick has two decades in the digital infrastructure and telecommunications game.

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.