Telecommunications

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • T-Mobile US delivers record customer growth amid rising capex
    by Catherine Sbeglia Nin on October 23, 2025 at 4:54 pm

    T-Mobile US COO and incoming CEO Srini Gopalan said the carrier had its ‘best Q3 in over a decade’ In sum – what to know: Subscriber growth surges: T-Mobile added a record 2.35 million postpaid customers in Q3 2025 — including 1 million postpaid phone lines — cementing its lead in U.S. wireless growth. Raised

  • Global 5G FWA to reach 150mn subscriptions by 2030: Omdia
    by Juan Pedro Tomás on October 23, 2025 at 4:49 pm

    The research identifies FWA as the world’s fastest-growing broadband technology, driven by rapid adoption in India and the US In sum – what to know: Global momentum builds – 5G FWA subscriptions will hit 150 million by 2030, accounting for nearly 90% of all FWA connections. India takes the lead – With 37 million 5G

  • Surecall Webinar: Redefining Enterprise DAS: Solving In-Building Challenges with Hybrid Fiber
    by Hongtao Zhan, CEO, SureCall, Dennis McColl, Former Verizon Fellow, Founder, PracticalRF Consulting, Eric Mercil, VP of Enterprise Sales, SureCall, Sean Kinney, Principal Analyst, RCR Wireless News on October 23, 2025 at 2:26 pm

    Traditional DAS solutions can be costly, complex, and slow to deploy. There is a better way. Join SureCall and RCR Wireless News for a live webinar exploring how hybrid DAS is transforming enterprise cellular solutions— delivering carrier-grade performance without the expense and complications of active DAS. In this session, you’ll learn about these topics and

  • Telefónica could revive 1&1 partnership in Germany: Report
    by Juan Pedro Tomás on October 23, 2025 at 2:10 pm

    The report adds that a potential takeover of 1&1 by Telefónica could also be considered as part of the ongoing talks In sum – what to know: Telefónica eyes renewed cooperation – The operator is reportedly in talks with 1&1 to rebuild ties and strengthen competitiveness in the German market. 1&1 faces rollout setbacks –

  • Turning tail spend into telecom’s strategic advantage (Reader Forum)
    by Nick Petheram, Founder, Chairman, and CEO, Nomia on October 23, 2025 at 1:59 pm

    Telcos can now harness AI and human insight to turn overlooked tail spend into strategic transformation For years, tail spend was largely overlooked in procurement. Focusing on strategic infrastructure investments, telecom operators viewed these small, scattered purchases as too low-value to matter. But today, in a market where agility and compliance are critical to success, tail

  • T-Mobile US raises FY outlook after 1 mln postpaid phone additions in Q3
    on October 23, 2025 at 12:33 pm

    (Telecompaper) T-Mobile US reported service revenues up 9.1 percent year-over-year in the third quarter to USD 18.2 billion, supported by strong customer growth and...

  • Airbus, Leonardo and Thales ink MoU to create European satellite leader
    on October 23, 2025 at 7:26 am

    (Telecompaper) European aerospace groups Airbus, Leonardo and Thales have announced an initial deal to combine their respective space activities into a new company starting in 2027...

  • Orange lifts FY EBITDA growth target after solid Q3 results
    on October 23, 2025 at 6:59 am

    (Telecompaper) Orange reported stronger underlying sales growth in the third quarter, with comparable sales up 0.8 percent year-on-year to EUR 9.993 billion...

  • Nokia sales growth strengthens to 12% in Q3 on demand for optical networking
    on October 23, 2025 at 6:34 am

    (Telecompaper) Nokia reported stronger sales growth in the third quarter thanks to demand for its optical networking and cloud core products...

  • SoftBank and Cisco begin Japanese rollout of all optical network
    on October 23, 2025 at 5:03 am

    (Telecompaper) SoftBank has partnered with Cisco Systems to deploy an all optical network across Japan's metropolitan networks, marking a major expansion of its...

  • Apple and Google face more UK regulation on mobile platforms
    on October 23, 2025 at 4:59 am

    (Telecompaper) The UK's Competition and Markets Authority (CMA) has confirmed that the legal tests have been met to designate both Apple and Google with strategic...

  • Infrastructure under strain – what the AWS and VDF outages mean for Industry 4.0
    by James Blackman on October 22, 2025 at 4:00 pm

    Beyond high-profile global consumer and consumer-enterprise disruptions, the AWS and Vodafone outages this month show how Industry 4.0 can fail without proper cloud and network redundancy. Fallible cloud – even highly redundant hyperscalers like AWS can fail, revealing hidden single points of failure that ripple through global industries. OT resilience – industrial operations require data

  • China Telecom’s revenues up 0.6% y-o-y in Jan-Sep
    by Juan Pedro Tomás on October 22, 2025 at 3:45 pm

    China Telecom noted that the penetration of 5G in its overall mobile base had reached 66.9% as of the end of the third quarter In sum – what to know: Steady revenue and profit growth – Operating revenue hit CNY397 billion (up 0.6%), while net profit rose 5% to CNY30.8 billion, reflecting stable expansion amid

  • AT&T reports Q3 results, eyes fiber and spectrum expansion
    by Catherine Sbeglia Nin on October 22, 2025 at 3:42 pm

    AT&T posts steady Q3 results as it advances fiber expansion, spectrum acquisitions, and nationwide 5G deployment plans In sum — what to know: Steady financials: AT&T reported Q3 revenue of $30.7B and adjusted EPS of $0.54, with strong free cash flow and stable mobility growth. Broadband momentum: Fiber subscribers surpassed 10 million, with fiber revenues

  • Private 5G and WWAN: Enabling mobility in mission-critical operations (Reader Forum)
    by Bhanu Handa, Product Management Leade, Dell Technologies on October 22, 2025 at 2:19 pm

    WWAN and private 5G are reshaping how organizations connect their workforce and assets Across industries such as manufacturing, public safety, logistics, utilities, and healthcare, connectivity has quietly become the foundation for operational excellence. Rugged devices, once defined by their durability, are now expected to deliver seamless, secure, and high-speed data access wherever work happens. The

  • T-Mobile US details hybrid private 5G-Advanced strategy
    by Catherine Sbeglia Nin on October 22, 2025 at 2:02 pm

    T-Mobile Business CMO calls 5G-Advanced and network slicing the ‘secret sauce’ behind Edge Control’s ability to route local traffic securely and efficiently T-Mobile US launched Edge Control this week, a hybrid private 5G-Advanced service for enterprises, promising “private network-like performance minus the overhead.” Modeled on China’s early private 5G deployments, it leverages T-Mobile US’ nationwide

  • AT&T says convergence boosts Q3 revenue and profitability
    on October 22, 2025 at 12:25 pm

    (Telecompaper) AT&T has reported higher revenue and profitability in the third quarter, supported by its convergence strategy, with over 41 percent of AT&T Fiber households choosing AT&T Mobility...

  • SES-backed companies Lynk Global and Omnispace plan merger
    on October 22, 2025 at 8:57 am

    (Telecompaper) Lynk Global and Omnispace have declared plans to merge in order to deliver direct-to-device (D2D) connectivity...

  • OpenAI launches ChatGPT web browser Atlas
    on October 22, 2025 at 6:56 am

    (Telecompaper) OpenAI is entering the web browser market with the new application ChatGPT Atlas...

  • Netflix Q3 revenues up 17%, operating margin hit by tax charge
    on October 22, 2025 at 6:43 am

    (Telecompaper) Netflix reported revenues up 17 percent year-on-year to USD 11.5 billion in the third quarter, in line with the company's forecast...

  • Starlink Expanding in Africa
    by pbell@telegeography.com (Pete Bell) on October 14, 2025 at 12:00 pm

    Starlink, the satellite broadband provider operated by SpaceX, is growing its presence in Africa—and we have updates for 2025.

  • Building Network Resiliency with Transparency and Smart Strategy
    by gbryan@telegeography.com (Greg Bryan) on October 9, 2025 at 12:30 pm

    Network resilience is a critical concern for every business, regardless of size or industry. While modern equipment is more reliable than ever, the reality is that physical interruptions—from fiber cuts to car accidents—are an unavoidable part of the network landscape.

  • Creating an AI-Ready Network with Hub and Spoke WAN
    by ccarson@telegeography.com (Carlie Carson) on October 6, 2025 at 12:00 pm

    We're breaking down how AI might impact enterprise networks in data-driven deep dives. Using TeleGeography’s WAN Cost Benchmark—a customized platform that makes it easy to model and track your WAN network costs—we're modeling potential real-life network setups and configurations for AI.

  • Get Ready With Us for ITW Asia
    by TeleGeography Staff on October 3, 2025 at 12:00 pm

    Prepping for ITW Asia? Us, too. We're officially two months out, and we've been reviewing the agenda, taking a closer look at the attendee list, and gathering relevant research to get ready for what everyone will be talking about in Singapore. 

  • Protecting Internet Infrastructure with Submarine Cable Sensing
    by gbryan@telegeography.com (Greg Bryan) on October 2, 2025 at 12:30 pm

    The millions of kilometers of fiber optic cable lying on the ocean floor have traditionally been invisible assets—laid once and forgotten until something breaks. But Distributed Acoustic Sensing (DAS) technology is transforming this dark infrastructure into a vast network of intelligent sensors capable of detecting everything from anchor drags to earthquakes.

  • Submarine Cable Routing on an Increasingly Crowded Seafloor
    by gbryan@telegeography.com (Greg Bryan) on September 25, 2025 at 1:00 pm

    The internet depends on a network of submarine cables no thicker than a garden hose, yet these tiny conduits carry the vast majority of global internet traffic. As digital demand explodes and new cables proliferate, cable route engineers face an increasingly complex challenge: finding space on the seafloor for new systems while maintaining the safety and reliability of existing infrastructure.

  • Total International Bandwidth Now Sits at 1,835 Tbps
    by pbrodsky@telegeography.com (Paul Brodsky) on September 23, 2025 at 1:00 pm

    Global internet bandwidth increased by 23% in 2025, maintaining its consistent pace of steady growth. Total international bandwidth now stands at an impressive 1,835 Tbps, representing a four-year compound annual growth rate (CAGR) of 24%. Although the pace of growth has slowed ever so slightly in recent years, bandwidth has still more than doubled since 2021.

  • Current State and Forecasts for Submarine Cable Maintenance
    by gbryan@telegeography.com (Greg Bryan) on September 18, 2025 at 1:42 pm

    While new submarine cable systems are being built to expand global internet capacity, the maintenance of submarine cables has not seen the investment required to maintain these systems.

  • Ukraine’s Telecom Market, Explained
    by pbell@telegeography.com (Pete Bell) on September 16, 2025 at 11:00 am

    Since the Russian invasion in February 2022, Ukraine’s telecoms operators have faced a continuous struggle to maintain connectivity for the country’s inhabitants. As well as widespread damage to infrastructure, they’ve had to deal with frequent power blackouts, cyberattacks and more.

  • Cybersecurity Challenges in Submarine Cable Systems
    by gbryan@telegeography.com (Greg Bryan) on September 11, 2025 at 1:00 pm

    Submarine cables carry over 99% of international data traffic and face unprecedented cybersecurity challenges that extend far beyond traditional network security. In this episode of the TeleGeography Explains the Internet podcast, Ferris Adi, Chief Information Security Officer at Trans Americas Fiber System, recently shared insights on the evolving threat landscape and strategic approaches to protecting these vital assets.

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.