Telecommunications

Expect the biggest technological advancements the industry has seen in years.

Looking into the present, telecommunications companies are gearing up for some of the biggest technological advancements the industry has seen in years. Emerging trends such as the 5G revolution and the advancement of the internet of things (IoT) will reshape the  sector and force innovation on a massive scale. 

5G will bring three major upgrades from greater speed to move more data, decreased latency for shorter load times and increased ability to connect more devices at once. 5G networks will enable more detailed and efficient augmented and virtual realities, higher resolution video, fully autonomous vehicles, massive connected IoT networks (such as smart cities), and more. 5G is the most highly anticipated change to the future of telecom since……4G!

The IoT consists of a network of connected devices, able to communicate with each other that can be controlled and monitored remotely. There are now an estimated 30 billion connected IoT devices worldwide, many of which are thought to be industrial connections which are an essential component of smart cities.

Smart cities take the IoT a step further by creating an interconnected network that residents can access online, often through mobile apps. A network like this will provide data and communication channels allowing users to better manage their day-to-day activities, from corresponding directly with their government to instantly finding a parking spot on a busy day.

The main goal of smart cities is to create a better quality of living for their citizens by streamlining urban services such as energy and transportation through the use of smart technology. However, prior to the promise of 5G networks, experts couldn’t foresee the capacity to support the amount of data a truly connected city would generate. Now that 5G is a reality many major urban areas will be racing to be the first to introduce their own smart city. 

The use of AI in the telecom industry encompasses a myriad of focus areas. Customer service and network optimisation are at the top of that list. Some of the biggest implementations of AI will be in these spaces and predictive analytics is one of the most promising capabilities of AI technology, especially for the telecom community. AI-based analytics provide telecom companies with the ability to use data and machine learning software to predict future industry trends and potential infrastructure snags, and to continuously assess their service for bugs or potential pitfalls. Additionally, AI-based chat-bots and virtual assistants will transform the way businesses handle customer service. They can automate conversations and successfully mimic human speech, while drawing data and insights to provide personalised and positive experiences.

Diversified Ecosystems will play a large part too as  much like ecosystems function in nature, industrial ecosystems are a network of cross-industry organisations that work together to create a stronger, more advanced industry. The telecom industry will see a move toward creating those lucrative ecosystems. Ecosystems could unlock up to £100 trillion in value during the next 10 years by unlocking competitive agility. Telecom companies have the highest potential to come together and form such alliances. Industry leaders agree, with 83 percent citing ecosystems as an important piece of their disruption strategy.

The introduction of IoT networks, backed with 5G capabilities, will make this even easier and will allow companies to seamlessly collaborate to advance these technologies across their networks.The telecommunications industry is a vital center for cutting-edge technology adoption. With the integration of AI technologies, 5G networks, and the IoT, telecom organisations will continue to be at the forefront of technological growth.

Industry News

  • Ciena hikes FY sales guidance after 33% growth in Q1
    on March 5, 2026 at 1:39 pm

    (Telecompaper) Ciena has lifted its sales target for its 2026 fiscal year to November after posting strong year-on-year growth in its first quarter to 31 January...

  • Global smartphone market to contract as much as 15% in 2026 as memory crunch drives price rises
    on March 5, 2026 at 11:21 am

    (Telecompaper) Smartphone volumes are expected to fall around 7 percent in 2026 as rising prices curb consumer appetite for new devices, Omdia forecasts...

  • Tech giants pledge to pay for own data centre power in White House deal
    on March 5, 2026 at 8:34 am

    (Telecompaper) The world's largest tech companies have agreed with the US government to not be a drain on the country's power infrastructure as they ramp up spending on data centre infrastructure...

  • Google overhauls Play store fees and conditions in settlement of Epic lawsuits
    on March 5, 2026 at 8:13 am

    (Telecompaper) Google is overhauling its Play app store fee structure again, as part of a settlement of its legal disputes with Fortnite marker Epic Games...

  • Broadcom increases share buyback after record Q1 results
    on March 5, 2026 at 7:46 am

    (Telecompaper) Broadcom announced plans to spend another USD 10 billion buying back its shares thanks to record results in the most recent quarter...

  • LG Uplus sets out plan to become global AI software company
    on March 5, 2026 at 5:30 am

    (Telecompaper) LG Uplus chief executive Hong Beom-sik has outlined a strategy to transform the operator into a global AI software company, expanding beyond its traditional telecommunications business...

  • The AI unlock: Totogi says telcos need context to scale
    by Totogi and RCR Wireless News Sponsored on March 4, 2026 at 5:59 pm

    Without context, AI guesses — creating unreliable outcomes. Ontologies aim to solve the problem. During Mobile World Congress Barcelona 2026, Totogi CEO Danielle Rios sat down with RCR Wireless News’ Sean Kinney to get to the bottom of what’s stopping telcos from running AI agents, even when they have hundreds of them deployed. “It’s all

  • Huawei maps AI growth paths for telcos
    by Juan Pedro Tomás on March 4, 2026 at 3:48 pm

    Eric Yang, president of carrier business at Huawei, said that China Telecom is upgrading VIP services with fiber-to-room packages combined with home AI agents In sum – what to know: Massive AI scale ahead – Huawei predicts 10x AI capability growth, 900 billion agents and a 1,000x increase in data, creating new demands and opportunities

  • SpaceX unveils Starlink Mobile D2D service
    by Juan Pedro Tomás on March 4, 2026 at 3:48 pm

    Starlink Mobile will run on the SpaceX’s second-generation low Earth orbit satellites In sum – what to know: Starlink Mobile rebrand – SpaceX is repositioning its D2D service for 5G-era integration using second-generation satellites. Major performance upgrades – The new constellation delivers 20x link performance, up to 150 Mb/s speeds, and significantly higher data density.

  • Syria starts international tender for 20-year mobile network licence
    on March 4, 2026 at 2:15 pm

    (Telecompaper) Syria's ICT ministry announced the launch of an international tender for a new mobile network operator licence valid for 20 years, as part of a...

  • Telefonica opens 5G cyber defence centre for Nato, conducts first airborne 5G test
    on March 4, 2026 at 12:23 pm

    (Telecompaper) Telefonica has boosted its role as a 5G technology provider for Nato with the opening of a new testing space for military operations...

  • Huawei exceeds ITU Partner2Connect pledge target, bringing connectivity to 170 million people globally
    by Huawei and RCR Wireless News Sponsored on March 4, 2026 at 12:21 pm

    Huawei has provided digital connectivity to 170 million people in remote areas across more than 80 countries, surpassing its pledge to the International Telecommunication Union (ITU) Partner2Connect (P2C) Digital Coalition. The announcement was made by Yang Chaobin, CEO of Huawei ICT BG, at the company’s TECH Cares Forum in Barcelona. He noted that this achievement

  • Huawei’s Yang Chaobin: Creating mobile value creates a better intelligent world
    by Huawei and RCR Wireless News Sponsored on March 4, 2026 at 12:16 pm

    Yang Chaobin, CEO of Huawei’s ICT Business Group, today called on the ICT industry to intensify efforts in ensuring everyone can access the fast track of AI at MWC Barcelona 2026. This call included recommendations on spectrum and network capabilities for scaling 5G-Advanced to support emerging AI applications, and an appeal to expand inclusive connectivity

  • Infovista: Deriving simplicity from complexity
    by Infovista and RCR Wireless News Sponsored on March 4, 2026 at 9:45 am

    AI is driving innovation in Infovista’s VistAI agentic AI framework and VistaOne AI-enabled platform for network and CX intelligence Infovista CEO Rick Hamilton sat down with RCRTech principal analyst Sean Kinney to reflect on the company’s 30-year evolution and the constants and shifts that are redefining it. With AI enabling a confluence of customer and

  • Ghana's Next Gen InfraCo goes live with wholesale 5G backbone
    on March 4, 2026 at 8:57 am

    (Telecompaper) Ghana's wholesale mobile operator Next Gen Infraco (NGIC) said it has commenced full commercial operations, marking a significant milestone in the country's digital development agenda...

  • ZTE showcases industry’s first AI immersive communication experience in the U6G band
    by ZTE and RCR Wireless News Sponsored on March 4, 2026 at 8:48 am

    ●  Multi-sensory Synergy: Integration of haptic gloves breaks 2D barriers, achieving a leap from audio-visual connection to immersive presence ● Deep AI Convergence: Leveraging Computing-Network synergy to enable the generation of real-life quality 3D digital humans in seconds and millisecond-level sensory synchronization ●  Robust 6G Capability in the U6G band: Live trial featuring ZTE’s 6G GigaMIMO prototype in the

  • Spain's PLD Space raises EUR 180 mln in Series C funding, led by Mitsubishi
    on March 4, 2026 at 8:41 am

    (Telecompaper) Spanish space transportation company PLD Space has closed a EUR 180 million Series C equity funding round led by Japan's Mitsubishi Electric to...

  • 5G and AI in Malaysia – a digital economy for global investment (Analyst Angle)
    by Jake Saunders, Vice President of Research in Asia, ABI Research on March 4, 2026 at 8:35 am

    Malaysia’s recent Gross Domestic Product (GDP) performance reflects stability and progress. The next wave of competitiveness, however, will be defined by digital capability, specifically the nation’s ability to build advanced infrastructure, harness Artificial Intelligence (AI), and expand next-generation connectivity. At the center of this transformation is the structural link between AI and 5G. AI generates

  • ZTE launches AIR MAX solution to build the optimal mobile network for the AI era at MWC Barcelona 2026
    by ZTE and RCR Wireless News Sponsored on March 4, 2026 at 7:37 am

    Barcelona, Spain, March 3, 2026 – ZTE Corporation (0763.HK/000063.SZ), a global leading provider of integrated information and communication technology solutions, officially unveiled the ZTE AIR MAX solution at MWC Barcelona 2026. Centering on maximizing energy efficiency, labor efficiency and investment efficiency, the solution creates the optimal mobile network tailored for the AI era, empowering telecom

  • Moso Networks bets on plug-and-play private 5G
    by Moso Networks and RCR Wireless News Sponsored on March 4, 2026 at 7:11 am

    BARCELONA- For the last couple of years, private 5G discussions have been dominated by concerns over technological and operational complexities. The issue arises from additional physical footprint, unfamiliar gears, specialized RF designs,— and an operational model so different that it has caused many to back away even before deployment began. Now at the cusp of

  • AI-Powered Call Analytics: Leveraging Data for Business Insights
    by Allyn Jayawon on October 21, 2024 at 9:00 am

    At RingCentral, we understand the importance of efficient and insightful customer interactions. With today’s fast-paced business environment, it’s essential to not only manage customer calls but to gain valuable insights … Read more "AI-Powered Call Analytics: Leveraging Data for Business Insights" The post AI-Powered Call Analytics: Leveraging Data for Business Insights appeared first on RingCentral UK Blog.

  • The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security
    by Allyn Jayawon on October 14, 2024 at 9:00 am

    As phone technology continues to evolve at a rapid pace, AI has become a game-changer, bringing remarkable benefits like boosting productivity and personalising user experiences. For example, a recent survey … Read more "The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security" The post The Ethical Use of AI in Phone Technology: Protecting Privacy and Ensuring Security appeared first on RingCentral UK Blog.

  • Personalisation in Telephony: How AI Transforms User Experiences
    by RingCentral Team on October 7, 2024 at 9:00 am

    Did you know that 91% of consumers prefer to shop with brands that offer relevant offers and recommendations? This stat shows just how much personalised experiences are expected—not just in … Read more "Personalisation in Telephony: How AI Transforms User Experiences" The post Personalisation in Telephony: How AI Transforms User Experiences appeared first on RingCentral UK Blog.

  • Challenges and Opportunities: AI Adoption in Telephony for Businesses
    by RingCentral Team on September 30, 2024 at 9:00 am

    In this article, we’ll explore how AI is transforming the landscape of business telephony. We’ll delve into the ways AI is driving significant improvements in communication, efficiency, and customer engagement. … Read more "Challenges and Opportunities: AI Adoption in Telephony for Businesses" The post Challenges and Opportunities: AI Adoption in Telephony for Businesses appeared first on RingCentral UK Blog.

  • How AI is Transforming Security in Telephony: A Detailed Overview
    by RingCentral Team on September 23, 2024 at 9:00 am

    In today’s fast-paced digital world, keeping our communication secure is more important than ever. With the rise of sophisticated threats like spam calls, phishing scams, and voice cloning, ensuring the … Read more "How AI is Transforming Security in Telephony: A Detailed Overview" The post How AI is Transforming Security in Telephony: A Detailed Overview appeared first on RingCentral UK Blog.

  • Instant Messaging in Business Communications
    by silvia campean on August 12, 2024 at 9:00 am

    What is instant messaging? Instant messaging (IM) empowers businesses to communicate efficiently, collaborate effectively, and enhance customer experiences. Instant messaging (IM) has transformed the way businesses communicate, both internally and … Read more "Instant Messaging in Business Communications" The post Instant Messaging in Business Communications appeared first on RingCentral UK Blog.

  • Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo
    by RingCentral Team on July 22, 2024 at 9:00 am

    Boost business productivity and improve customer interactions with a comprehensive communications solution – RingCentral RingEX. This article dives into RingCentral’s capabilities, explores the features, and guides you through experiencing the … Read more "Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo" The post Discover Powerful Communication & Collaboration with RingCentral’s RingEX Demo appeared first on RingCentral UK Blog.

  • Optimise Outbound Calling with AI-powered Predictive Dialers
    by Allyn Jayawon on June 3, 2024 at 9:00 am

    Traditional outbound calling has long been a cornerstone of sales and customer outreach efforts. However, the challenges associated with manual dialling, such as low agent productivity, frustrated customers, and inefficient … Read more "Optimise Outbound Calling with AI-powered Predictive Dialers" The post Optimise Outbound Calling with AI-powered Predictive Dialers appeared first on RingCentral UK Blog.

  • AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024
    by Allyn Jayawon on May 13, 2024 at 9:00 am

    In today’s cut-throat business environment, providing exceptional customer service is no longer a perk, it’s essential. Customers expect prompt, personalised experiences, and businesses that fail to deliver risk losing their … Read more "AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024" The post AI-Powered Virtual Assistants: Transforming Customer Service in Contact Centre 2024 appeared first on RingCentral UK Blog.

  • AI-Powered Voice Recognition: Transforming Telephony
    by Allyn Jayawon on May 6, 2024 at 9:00 am

    Voice recognition technology, a subset of artificial intelligence, has made significant strides in recent years. By accurately converting spoken language into text, it has opened up new possibilities for human-computer … Read more "AI-Powered Voice Recognition: Transforming Telephony" The post AI-Powered Voice Recognition: Transforming Telephony appeared first on RingCentral UK Blog.